Medical Assistant

The Shriners Hospital for Children•Boston, MA

About The Position

The Medical Assistant (MA) supports and facilitates clinic operations by performing clinical, clerical, and technical duties. These include rooming patients, documenting during visits, assisting with minor procedures, managing supplies, supporting Telehealth services when applicable, and providing administrative support as needed. The role requires strong communication skills, clinical competence, and the ability to work independently and collaboratively to support an optimal care experience for patients and families. This is a part-time position.

Requirements

  • Basic Life Support (BLS) certification is required within 30–90 days of hire.

Nice To Haves

  • One year of pediatric or ambulatory care experience.
  • Experience with EMR systems.
  • Spanish proficiency.
  • Familiarity with Microsoft Office tools, HIPAA, infection control, and patient safety protocols.
  • CMA, RMA, or CCMA certification.

Responsibilities

  • Escort patients from waiting rooms to exam rooms, confirm their date of birth, and ensure they are wearing the attire required for their visit.
  • At applicable sites, escort patients to radiology or POPs rooms or waiting areas in addition to rooming patients for clinic.
  • Obtain patient vital signs, including height, weight, temperature, pulse, and blood pressure; draw blood; and collect basic medical history, including chief complaint, medication history, social history, and family history.
  • Monitor Epic DAR and communicate with relevant teams, including the front desk, radiology, and POPs, to ensure timely rooming and patient handoffs.
  • Direct physicians and advanced practice providers to patient rooms based on Epic DAR status.
  • Prepare exam rooms daily and stock and maintain supplies and equipment.
  • At applicable sites, support cast room setup, cleaning, and supply management.
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