40 hours

Bristol Hospital Group•Bristol, CT

1d•Onsite

About The Position

Provides both clerical and clinical support to MedWorks Occupational Health, including patient reception, flow, and care. Maintains patient electronic records, ensures adequate office and medical supplies, explains policies and procedures, routes patient information, answers phone calls, and provides clinical support as directed by Medical Providers. This role does not require interaction with Centralized Scheduling or insurance companies.

Requirements

High School Diploma required
Current CPR certification required prior to employment
Current BLS/CPR certification
DOT/Urine Specimen Collector Certification
Breath Alcohol Technician (BAT) Certification
Spirometry Testing Certification
Escreen 123 Trainer and Collector Certificate
Frequent bending, stooping, walking, and sitting; on feet most of the day
Assists patients in and out of treatment rooms, chairs, and exam tables
Spends up to 1–4 hours per day at a computer performing data entry
Must be able to hear and understand routine conversation in person and over the phone
Sufficient visual acuity to read, use computers, and perform essential job functions
Must be able to speak clearly and be understood by the average person
Significant documentation and paperwork review requiring extensive visual acuity
Ability to triage patients based on need and time constraints
Excellent communication skills
Provides comprehensive, accurate initial assessments to Medical Providers
Reads and comprehends both routine and technical information
Writes clearly so the average person can understand
Performs simple calculations for medication doses, physical exams, and administered tests
Maintains knowledge of CLIA requirements

Nice To Haves

Completion of an accredited Medical Assisting program or 1 year of direct patient care experience in a medical or hospital setting preferred

Responsibilities

Delivers on-site patient care under Medical Provider direction, including suturing, wound care, and debridement
Ensures timely patient callbacks in accordance with medical protocols
Obtains health history and baseline patient data
Reviews patient records for completeness prior to visits
Restocks exam rooms with instruments and medical supplies
Cleans and prepares exam rooms per protocol; sterilizes instruments as necessary
Arranges proper disposal of lab and medical waste
Performs quality control checks and maintains records for lab equipment and refrigerators
Performs routine physical assessments: blood pressure, temperature, pulse, visual acuity, EKG, and Pulmonary Function Tests
Collects urine and blood samples per established protocols
Administers audiograms per OSHA standards
Conducts breath alcohol testing per DOT and company guidelines
Performs urine drug screening collections per DOT, non-DOT, and client-specific protocols, including chain of custody procedures
Runs simple lab tests (CBC, glucose, etc.) following policy and procedure
Updates patient records as needed in preparation for provider review
Monitors the return of lab and test results; ensures all requested results are complete and available for provider review
Reports physical clearance results, lab results, and testing outcomes to client companies and offices as requested
Performs reception duties: answering phones, processing patients, and accurately entering demographic information
Operates office equipment including fax machines, copiers, and other devices
Assists the Office Manager with projects and requests
Places office supply orders to maintain adequate inventory
Keeps reception area and workspace clean and organized