Medical Assistant

Tidelands Health•Georgetown, SC

About The Position

The Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team, providing direct patient care and routine administrative and patient-care support in a Health System medical practice. The role assists medical and nursing staff with examinations and treatment and helps ensure the clinic or office runs smoothly. The position also involves complex and specialized procedures across multiple electronic medical record modules and platforms, such as Surgery, Interventional Radiology, and Recurring Services, as well as coordinating multiple resources for patient services. Duties may include prior authorization, incoming and outgoing referrals, good faith estimates, and payment collections. The Medical Assistant works under general supervision and is expected to perform common tasks and responsibilities with full proficiency.

Requirements

  • High school diploma or equivalent.
  • At least three years of related customer-facing healthcare experience, including at least one year of scheduling or preregistering patients.
  • Computer knowledge.
  • Interpersonal skills to interact with patients, patients’ families and visitors, clinical staff, and providers at all levels.
  • Ability to perform work with a high degree of accuracy and attention to detail.
  • Ability to work independently with limited supervision.
  • One of the following certifications is required: Certified Clinical Medical Assistant (National Healthcareer Association); Medical Assistant (American Medical Technologist); National Certified Medical Assistant (National Center for Competency Testing); or Certified Medical Assistant (American Association of Medical Assistants).
  • Basic Life Support certification from the American Heart Association is required within 30 days of hire, with recertification every two years.

Nice To Haves

  • Associate's degree or completion of a medical terminology course.
  • Phlebotomy skills and experience.

Responsibilities

  • Accompany patients to exam rooms and prepare them for examinations.
  • Perform and document vital signs.
  • Assist with procedures.
  • Prepare and administer medications with physician authorization.
  • Perform EKGs.
  • Use CPR skills when required.
  • Draw blood.
  • Provide patient education about office policies, medications, disease management, home treatments, and special diets.
  • Stock and clean examination rooms; clean instruments; and dispose of biohazard waste according to OSHA standards.
  • Complete accurate, legal, and ethical documentation.
  • Adhere to HIPAA guidelines and regulations.
  • Perform complex and specialized procedures across multiple EMR modules and platforms and coordinate resources for patient services.
  • Perform prior authorization duties, manage incoming and outgoing referrals, prepare good faith estimates, and/or collect payments.
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