Medical Assistant-Full-Time

Healthcare Outcomes Performance CompanyFlagstaff, AZ
Onsite

About The Position

Facilitates communication between the patient and the provider during patient care. Responsible for preparing the patient for visits with the provider, including rooming patients, obtaining and documenting vitals, reviewing intake paperwork, pulling up radiology images, removing dressings, procedure set-up, and injection prep. Responsible for completing tasks associated with Company initiatives such as PROs and Quality Payment Programs. Maintains exam room standards, ensuring rooms are restocked and cleaned as needed. Monitors and replaces biohazard and sharps containers. Assists the provider in preparing patient prescriptions and completing medical and patient forms. Retrieves and responds to voicemails within 24 business hours and documents actions in EMR. Prepares patient electronic charts for clinic visits before the date of service, verifying outstanding testing results, confirming patient appropriateness for the provider, and noting imaging, DME, or casting needs. Scans clinical documents into EMR and prints clinic schedules. Ensures patients receive education as indicated by the provider and manages EMR desktops of assigned providers. Acts as PTO Buddy per clinic plan. Creates and promotes a positive patient experience and maintains a HIPAA compliant environment.

Requirements

  • High school diploma/GED.
  • Graduation from an accredited Medical Assistant training program.
  • Active Medical Assistant certification (RMA, CMA, CCMA, or NCMA) with proof of current membership.
  • Experience with office medical procedures and treatments.
  • Knowledge of insurance, managed care operations, EMR, and scheduling software.
  • Certification or additional training must meet the requirements for meaningful use.
  • BLS certification preferred.
  • Must pass the MA competency exam within the first six months of employment.
  • Knowledge of the health care field.
  • General knowledge of patient care in a clinic.
  • Knowledge of back office skills.
  • Knowledge of patient confidentiality, state laws, HIPAA regulations, and medical records procedures.
  • Strong computer skills, including medical software.
  • Exceptional interpersonal and communication skills.
  • Professionalism when interacting with providers, co-workers, patients, family members, and the public.
  • Ability to problem-solve.
  • Time management skills.
  • Ability to adapt to change.

Nice To Haves

  • 1-2 years of experience in orthopedics, spine surgery, or pain management.
  • In lieu of experience: Graduated from a formal training program during the last 12-18 months and have the CMA certificate; OR, Is grandfathered in as defined by State regulation.
  • BLS certification.

Responsibilities

  • Facilitate communication between patient and provider.
  • Prepare patients for visits, including rooming, vitals, and paperwork review.
  • Perform duties such as pulling radiology images, removing dressings, procedure set-up, and injection prep.
  • Complete tasks related to company initiatives (PROs, Quality Payment Programs).
  • Maintain exam room standards (restocking, cleaning).
  • Monitor and replace biohazard and sharps containers.
  • Assist with prescription preparation and medical/patient forms.
  • Respond to voicemails within 24 business hours and document actions.
  • Prepare patient electronic charts for visits.
  • Scan clinical documents into EMR.
  • Print clinic schedules.
  • Ensure patient education is provided.
  • Manage provider EMR desktops.
  • Act as PTO Buddy.
  • Create and promote a positive patient experience.
  • Maintain HIPAA compliant environment.
  • Maintain a clean workspace.
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