Medical Assistant

GoHealth Urgent Care - UCSF Health•Glen Cove, NY

19d•Onsite

About The Position

Northwell and GoHealth Urgent Care operate urgent care centers across the NYC, Long Island, and Westchester regions. The Medical Assistant assists with patient examination and treatment under the direction of an urgent care provider, while supporting registration, patient flow, clinical testing, and the day-to-day operation of the center. The role may include collecting blood samples and preparing specimens for laboratory analysis. The position pays $18.50–$27.25 per hour and offers monthly incentive pay based on performance metrics.

Requirements

High school diploma.
Basic Life Support (BLS) certification required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).
Basic Medical Assistant skills.
Ability to type quickly and basic computer knowledge.
Proficiency in Microsoft Word and Excel.
Detail-oriented, able to use experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals.
Exceptional written and verbal communication skills.
Ability to interact with and treat all persons fairly, respectfully, and sensitively toward cultural and social differences.

Nice To Haves

Graduate of a Medical Assisting Program.
Phlebotomy experience.
EKG experience.
Medical Assistant experience.
Front Desk experience.

Responsibilities

Register patients by securing required paperwork and insurance documentation and verifying insurance and patient eligibility.
Process co-pays and schedule appointments for the assigned center.
Coordinate provider referrals to specialists.
Answer patients’ questions about their care and keep them informed about their status.
Inform technical staff about patient flow.
Prepare patients for examinations by interviewing them, verifying patient information, recording medical history, and confirming the purpose of the visit.
Conduct preliminary physical tests, including measuring blood pressure, weight, and temperature, and escalate critical cases to a provider as needed.
Conduct point-of-care testing as needed, such as flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to the provider.
Stock supplies and maintain exam rooms, the front desk, and reception area; ensure providers have needed medical supplies.
Complete order sheets to maintain supply inventory, and regularly check supply expiration dates.
Maintain medical records and scan charts into patient files.
Answer phone calls and collect and sort incoming and outgoing daily postal correspondence.
Keep the reception area well maintained.
Conduct courtesy call-backs for patient follow-up.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.