Medical Assistant

Brown Medicine•Baltimore, MD

5d•$18 - $30•Onsite

About The Position

The Medical Assistant assists physicians in delivering high-quality patient care, provides excellent customer service, and supports the overall practice. Employees are expected to demonstrate Brown University Health’s values of Compassion, Accountability, Respect, and Excellence, as well as its Success Factors: Instill Trust, Value Differences, Patient and Community Focus, and Collaborate. The role combines direct patient care and administrative work, including obtaining patient histories and vital signs, preparing charts, completing data entry and document management, tracking laboratory work, verifying medications, and supporting pre-visit planning. The Medical Assistant performs routine clinical procedures, administers injections, educates patients within established guidelines, and coordinates referrals and pre-authorizations. The position also supports care-quality initiatives, maintains medication and supply stocks, monitors vaccine refrigeration temperatures, and follows applicable safety, infection-control, privacy, and regulatory requirements.

Requirements

High school diploma or equivalent required.
Ability to read, write, and speak English.
Basic Life Support (BLS) certification required.

Nice To Haves

Completion of a Medical Assistant certification preferred.

Responsibilities

Assist with direct patient care and administrative tasks, including lab tracking and data entry, document management, obtaining patient histories and vital signs, medication verification, chart preparation, and pre-visit planning.
Perform routine clinical procedures such as EKGs, rapid strep tests, urine dips, spirometry, and nebulizer treatments.
Administer injections, including vaccines and medications.
Educate and advise patients on specified medical issues within established guidelines.
Schedule, coordinate, and track STAT referrals and pre-authorizations.
Review quality reports to help close gaps in care and maintain consistent quality scores.
Maintain appropriate stock levels of medications and medical supplies.
Monitor and audit vaccine refrigeration temperatures in accordance with Department of Health regulations.
Follow safety, environmental, and infection-control procedures.
Comply with OSHA, Department of Health, HIPAA, and confidentiality requirements to protect patient information.
Follow Brown Health Medical Group Primary Care guidelines for safeguarding patients’ demographic, clinical, and financial information.
Provide excellent customer service and high-quality patient care.
Attend meetings and workshops related to the position and office workflows.
Perform other job-related duties as assigned.