Medical Assistant

Lehigh Valley Health Network•Northampton, PA
•Onsite

About The Position

Functions as part of the clinical team, providing clinical care under the direction of an LPN, RN, or provider. Assists with administrative, clinical, and clerical duties, which may include taking patient histories and personal information, scheduling appointments, responding to patient communications, and rooming patients. The position is onsite at the Northampton–Cherryville Road primary location. The work schedule varies Monday through Friday between 7:30 a.m. and 5:00 p.m.

Requirements

  • Specialized diploma as a Medical Assistant.
  • Ability to accept and adapt to constant change in a healthcare setting.
  • Ability to take initiative and work independently as well as collaboratively.
  • Excellent computer skills, including EMR, word processing, and Excel.
  • American Heart Association Basic Life Support certification for Pennsylvania, to be obtained within 30 days.
  • Ability to lift and carry 25 pounds; frequent sitting and standing; frequent keyboard use. Patient-care providers may need to kneel, bend, squat, and perform CPR.

Nice To Haves

  • Associate’s degree from a Medical Assistant program.
  • One of the following Pennsylvania credentials: CCMA (NHA); CMA (AAMA); CMAC (AMCA); MAC (AMCA); NCMA (NCTT); NRCMA (NAHP); or RMA (AMT).

Responsibilities

  • Prepare patients and equipment for exams and procedures; maintain exam rooms and clinical areas.
  • Collect medical histories and process medication refills according to protocol.
  • Accurately collect and prepare laboratory specimens and requisitions.
  • Schedule referrals and procedures and obtain required authorizations.
  • Identify actual or potential patient risks and communicate them to a licensed nurse or provider when recognized.
  • Follow clerical, clinical, and electronic medical record workflows.
  • Perform clerical duties and provide front-office support, including greeting and welcoming patients and providing customer service in person and over the phone.
  • Collect co-payments, schedule appointments, update missing patient demographic information, and obtain referrals and pre-certifications.
  • Use patient-centered care concepts when delivering care and performing related activities.
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