MEDICAL ASSISTANT

Cook County•Chicago, IL

1d•$24 - $29•Onsite

About The Position

Under the supervision of a licensed physician, the Medical Assistant works as part of a multidisciplinary care team to support clinical and administrative functions and contribute to continuity of patient care. The role collaborates with physicians, nurses, and administrative staff in the Patient-Centered Medical Home model and specialty clinics. The position is in the Orthopedics Clinic at John H. Stroger Jr. Hospital, with a scheduled shift of 10:00 a.m. to 6:00 p.m. The position is covered by the collective bargaining agreement between Cook County and SEIU 73. Cook County will first exhaust eligible internal applicants and will consider external applicants if the position is not filled internally. The Medical Assistant gathers and documents patient histories and vital signs, prepares and maintains examination rooms, performs administrative and laboratory tasks, supports physicians during examinations and procedures, administers medications and immunizations as ordered, and communicates patient needs to providers. The role also supports referrals, clinical supply and equipment management, sterilization, and Joint Commission surveys and rounds. The position serves patients across age groups and works in a medical-office environment with frequent exposure to patient-care hazards, while following hospital and department safety requirements.

Requirements

Complete an accredited Medical Assistant program or a formal medical service training program of the United States Armed Forces, with official transcripts required at interview; alternatively, have five years of recent full-time professional Medical Assistant experience.
Hold a Medical Assistant certificate from AAMA, AMT, NHA, ARMA, NCCT, or NRCMA; be a Certified Registered Medical Assistant; or complete a Cook County Medical Assistant Training Program before starting employment. Certificate must be presented at interview.
Have CPR certification from the American Red Cross or American Heart Association; certificate must be presented at interview.
Be familiar with Microsoft Office Suite, including Word and Excel.
Have working knowledge of medical terminology.
Have strong interpersonal skills and excellent verbal and written communication skills for communicating with staff and patients of diverse cultures and age groups.
Demonstrate awareness of HIPAA and sensitivity and respect in caring for patients of all age groups and cultural backgrounds.
Demonstrate analytical and problem-solving skills, attention to detail, accuracy, and precision.
Demonstrate flexibility and adaptability, strong emergency response skills, and the ability to transition between clinical and administrative duties.
Be able to observe environmental and OSHA safety practices, meet deadlines, and update educational requirements as required by a licensing association or CCH.
Meet all required qualifications at the time of application filing.

Nice To Haves

One year of experience as a Medical Assistant or in a related clinical capacity within a healthcare environment.

Responsibilities

Obtain and accurately document medical histories, vital signs, and specialty-specific measurements; review records for completeness and assist patients with forms.
Prepare examination rooms, maintain their cleanliness and appearance, clean rooms after visits, and dispose of potentially infectious materials appropriately.
Perform clerical and administrative tasks, including answering phones, sorting charts, retrieving lab reports, scheduling appointments, billing, maintaining demographic and insurance information, and completing compliance reports.
Perform laboratory procedures such as finger-stick glucose testing, venipuncture, EKGs, urine dipsticks and pregnancy tests, throat cultures, point-of-care testing, and I-Stat testing; log tests and controls and document results.
Assist physicians with physical examinations, minor surgical procedures, and treatments, including dressings and ear irrigations.
Administer oral medications, injections, and immunizations as ordered, and document administration in the medical record.
Perform phlebotomy and prepare specimens as directed.
Provide first aid and related procedures, including changing dressings, applying bandages, and removing sutures; may be required to perform CPR.
Provide accurate and complete medication lists and communicate patient needs, including refill requests, test requests, and concerns, to providers.
Support provider staff in completing referrals for diagnostic testing and specialist care as ordered.
Participate in and support Joint Commission surveys and rounds.
Receive, organize, and stock clinical supplies; maintain inventory and secure medication samples, check expiration dates, and maintain dispensing records.
Sterilize equipment onsite or prepare it for transfer to another facility for sterilization; maintain clinical equipment and report malfunctions.
Demonstrate knowledge and skill in working with patient behaviors and health issues across pediatric, adolescent, adult, and geriatric populations.
Perform other related duties as required.