Medical Assistant

OhioHealth•Upper Arlington, OH

14d

About The Position

This position performs administrative and clinical duties delegated by a physician and assists with patient care in compliance with the Ohio Administrative Code. Duties vary according to the size and specialty of the assigned practice and include routine clinical and administrative work needed to support the practice. The role facilitates patient flow, prepares patients for visits, provides services and education as directed by providers and within applicable licensure and scope-of-practice requirements, and supports safe, high-quality, efficient care. The position also contributes to quality and process improvement, may serve as a resource or subject-matter expert, and supports staff training and standard work development.

Requirements

High school diploma or equivalent.
Meet at least one of the following: completion of a High School Medical Assistant Career Technical Program; graduation from an accredited School of Medical Assisting; completion of Military Medic training; certification as a Paramedic (EMT-P); or at least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.
Basic Life Support (BLS) certification from the American Heart Association.
Completion of Care Connect EMR documentation skills.

Responsibilities

Facilitate efficient and effective patient flow, prepare patients for visits, and provide services as determined by providers in accordance with provider licensure, policy, and scope of practice.
Complete Care Connect EMR documentation and perform administrative duties to keep information current, including maintaining and monitoring the EMR inbox.
Maintain and clean the environment, work area, and equipment, and report equipment malfunctions to appropriate personnel.
Communicate respectfully and caringly with patients and customers.
Communicate and collaborate with the health care team, anticipate its needs, and support continuity and coordination of care.
Collect and monitor patient data and report data and patient needs as directed.
Maintain documentation guidelines for chargeable patient items and services.
Monitor processes and services for quality, cost effectiveness, and efficiency; participate in process and quality improvement activities and implement recommendations to improve operations or introduce services.
Maintain professional competence through ongoing study of the field and complete required training and education.
Promote patient quality, safety, and experience initiatives and act as a role model.
Serve as a department, unit, or practice resource in areas such as quality, performance improvement, and the EMR; may serve as an EPIC Super User.
Support and oversee effective patient flow, patient preparation, and provider-directed services and education.
Lead and support development of standard work and necessary customizations.
Serve as a clinical preceptor and train new staff.
Comply with scope-of-practice requirements and perform duties with a focus on safety, quality, and efficiency.