Medical Assistant - Pasadena, CA - Onsite

Tia•Pasadena, CA

1d•Onsite

About The Position

Tia is building a new model for women’s healthcare, one that treats women as whole people, not separate conditions or life stages. By integrating primary care, gynecology, mental health, dermatology, and wellness across both in-person and virtual settings, Tia is improving outcomes, lowering costs, and creating a better experience for patients and providers alike. We’re hiring a Medical Assistant to support day-to-day clinical care and patient flow at our Pasadena clinic. As a Medical Assistant at Tia, you’ll help keep the clinic running smoothly by rooming patients, collecting health information and vitals, supporting providers, preparing exam rooms, performing phlebotomy, and helping ensure each patient feels seen, heard, and cared for. This role is a great fit for someone who is highly organized, calm under pressure, detail-oriented, and energized by delivering an excellent patient experience.

Requirements

Medical Assistant certification or completion of a Medical Assistant training program, as required by applicable state or payer requirements
Experience in a clinical, ambulatory, primary care, women’s health, or patient-facing healthcare setting
Phlebotomy experience
Experience taking and documenting vitals
Comfort using electronic medical record systems and clinical documentation tools
Strong attention to detail and ability to follow clinical workflows and documentation standards
Highly organized, calm under pressure, and able to manage multiple priorities in a busy clinic environment
Strong patient service orientation and ability to communicate with empathy, professionalism, and discretion
Understanding of HIPAA and patient confidentiality requirements
Authorization to work in the United States
Ability to work Monday-Friday opening or closing shifts , with rotating Saturdays as needed

Nice To Haves

Experience in women’s health, primary care, gynecology, dermatology, or integrated care settings
Experience supporting LGBTQ+ patients or patients from diverse backgrounds and communities
Experience with DrChrono, TiaMD, or similar EMR systems
Experience with autoclaving, disinfecting, supply management, and clinical inventory workflows
Strong understanding of data security protocols and healthcare privacy requirements

Responsibilities

Room patients, collect relevant health information, review health summaries, take vitals, and document accurately in the medical record.
Help providers prepare for patient visits by reviewing upcoming schedules, capturing relevant patient context, and communicating important updates throughout the clinic day.
Monitor the schedule, help move patients smoothly from front of house to back of house, and partner with the care team to keep clinic flow on track.
Support lab and imaging workflows, including entering orders, confirming diagnosis codes, updating pharmacy information, and helping ensure follow-up items are completed in a timely manner.
Perform phlebotomy and specimen collection as needed while following Tia’s clinical guidelines and safety standards.
Prepare, clean, disinfect, and restock exam rooms throughout the day, including supply management, expiration checks, autoclaving, and ordering supplies as needed.
Capture relevant patient preferences, needs, and context to help the broader care team deliver thoughtful, individualized care.