Medical Assistant

CVS Health•High Point, NC

6d•Onsite

About The Position

Oak Street Health Medical Assistants are essential Care Team members who collect accurate patient data through screenings, vital signs and diagnostic testing to support clinical decision-making. The role requires flexibility, attention to detail and a commitment to building strong patient relationships. Medical Assistants collaborate with their team to drive clinical results and provide a strong patient experience. They report to the Practice Manager or Center Operations Specialist.

Requirements

At least 1 year of experience employed as a medical assistant, excluding externship experience; primary care experience is preferred.
Active CPR or BLS certification.
Hands-on patient experience taking vital signs, administering diagnostic tests and immunizations.
Experience with an Electronic Medical Record (EMR).
Ability to quickly navigate and use multiple computer programs, including Gmail, MS Word or Google Docs, and Excel or Google Sheets.
Ability to remain in a stationary upright position or move about the work area for approximately 6 to 7 hours of an 8-hour workday.
Ability to lift up to 20 pounds.
US work authorization.

Nice To Haves

State or national Medical Assistant certification (CMA, CCMA or RMA), including graduation from an accredited medical assistant course.
Experience with blood draws (phlebotomy) and specimen collection.
Problem-solving skills, professional accountability, and a flexible, positive attitude in a fast-paced environment.
Strong communication skills and customer service orientation.
Interest in expanded responsibilities, greater clinical experience and making an impact on patients’ lives.
2 or more years of experience working with geriatric patients.
Phlebotomy Technician Certification.
Fluency in another language is a plus.

Responsibilities

Support efficient patient flow by rooming patients promptly, taking vital signs, completing required screenings and reviewing medications.
Stock exam rooms and manage supply inventory.
Respond to patient requests for telephone support, including communicating lab results and faxing records to specialists.
As permitted by state regulations, administer vaccinations and perform point-of-care testing such as A1C, spirometry, EKGs and blood draws for lab testing.
Maintain accurate records by updating the Electronic Medical Record (EMR) and uploading required documents by scanning or PDF.
Participate in daily care team meetings about patient care and clinic operations.
Process orders for durable medical equipment in partnership with clinical leadership and support teams.
Request medical records from external providers and specialists as required by the patient’s provider.
Conduct routine quality-control checks, including infection-control measures and checks for equipment, expired medications and supplies, and/or assist in maintaining the center lab.
Perform other duties as assigned.