Medical Assistant

Delricht Research • Springfield, MO

2d • Onsite

About The Position

DelRicht Research is seeking an onsite, patient-facing Medical Assistant to support our Springfield, MO clinic. This position is ideal for someone who is excited to build a career in clinical research while working closely with patients, physicians, and study teams in a fast-paced environment. You will contribute to important clinical trials, while helping patients access new treatment options. This is a great role for someone seeking meaningful work, hands-on responsibility, and the opportunity to grow with a company that values internal development. This role offers the opportunity to work in a clinical setting without the late nights, weekends, or overnight schedule often found in other patient-care environments. It is also a chance to join a team where growth is real– leaders across DelRicht have advanced from operational and site-level roles into broader leadership opportunities.

Requirements

• Minimum of 1+ years of professional experience
• Bachelor's or Associate’s degree; trade school education or equivalent professional experience may be considered.
• Be self motivated!
• Energetic!
• Positive!
• Focus on providing exceptional patient care and creating memorable experiences
• Make sure client satisfaction is a primary focus and that the client is able to achieve and exceed their goals
• Believe in high quality and have a high standard of compliance to our study protocols
• Be remarkably organized
• Be skilled at problem solving, planning and being proactive
• Accept ownership of tasks from inception through completion and assume responsibility for personal success

Nice To Haves

• Previous healthcare experience.

Responsibilities

• Providing quality patient care and a great experience for our patients in our clinical research studies
• Ensuring patients have a fun, positive and comfortable experience at our clinic
• Completing patient visits accurately and efficiently, ensuring all clinical trial protocols are adhered to 100% of the time
• Patient recruitment and enrollment into clinical trials
• Ensuring patients come to and complete their clinical trial visits throughout the study
• Timely and accurate data entry for clinical visits into multiple online systems
• Lead and main point of contact for Pharmaceutical Sponsors and Contract Research Organizations for all clinical trials
• Ensuring Sponsors and Clients have amazing customer service when they are onsite at our clinic and assuring we are always providing clear, constant communication with them when they are off site
• Maintaining Physician Trust - You are seen as a go-to, knowledgeable resource to our physicians including ensuring the physician is well informed of their schedule and updated on all current clinical trial patients and protocols
• Helping provide day-to-day site stability and strong onsite support for the Springfield team
• Acting as a reliable copilot to the existing site team by bringing follow-through, urgency, and a willingness to learn
• Supporting study startup and patient care needs in a high-priority environment where responsiveness matters
• Contributing to screening and visit volume goals by staying productive, proactive, and solution-oriented
• Working closely with site leadership and local physician partners to keep research operations moving forward smoothly

Benefits

• Medical Insurance, with generous employer paid contributions
• Dental and Vision Insurance
• Short and Long Term Disability and Group Life Coverage
• Paid Time Off that builds throughout your career with the company
• 401K (+ discretionary match/profit sharing)
• Quarterly Bonus Plan that clearly outlines your bonus potential per quarter and giving the team the visibility and control to maximize earnings by hitting team goals
• Professional Development Program tailored to each team members professional goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees