Medical Assistant

Proliance Surgeons•Redmond, WA

19h•$22 - $38•Hybrid

About The Position

At Proliance Surgeons, we are committed to hiring and supporting individuals from diverse backgrounds, fostering growth and development to create a great workplace. Our unique experiences and perspectives enable us to deliver Exceptional Outcomes, Personally Delivered. We are a premier group of orthopaedic surgeons with locations in Bellevue, Issaquah, Seattle, and Redmond, specializing in the diagnosis, treatment, and rehabilitation of general orthopaedic conditions and sports injuries, as well as specialty-focused care. This role involves acting as a patient care coordinator and advocate, maintaining clinical supplies, ensuring proper documentation, and optimizing patient flow and experience in compliance with OSHA/WISHA and other regulatory guidelines.

Requirements

Current Washington State Medical Assistant Certification required; Registered Medical Assistant status considered in lieu of certification
Basic knowledge of medical terminology and medications
Basic computer knowledge and skills, including data entry
Superior customer service skills
Impeccable integrity
Great interpersonal skills, demonstrating patience, compassion, empathy and the ability to work well with all types of people
Adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
Use time efficiently, with attention to quality, detail, accuracy and completion
Consistency, timeliness and dependability
Effective team membership, supporting and working with others to achieve common goals
Ability to adapt to continuous change/flexibility
Demonstrated ability to continuously learn
Self-motivated; able to work with increasing independence, overcome obstacles and challenges with little supervision
Clear oral and written communication skills
Demonstrated aptitude to organize and prioritize work
Critical thinking and problem-solving skills
Skilled in coping with fast paced often stressful situations with unpredictable circumstances in a professional, safe, and efficient manner
Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision

Nice To Haves

Graduate of an accredited Medical Assistant Program preferred, but not required with equivalent clinical experience
Casting/splinting/wound care experience preferred
Familiarity with or working knowledge of Electronic Medical Records a plus

Responsibilities

Assist in providing direct patient care for office visit patients, including arranging exam room instruments and equipment, maintaining supplies, disposing of contaminated supplies, sterilizing medical instruments, positioning patients for exams and procedures, collecting and preparing laboratory specimens, and obtaining vitals, patient history, and chief complaints.
Assist providers within clinic procedures, which may involve preparing exam, dressing, and procedural areas using aseptic technique, holding patients in position for extended periods, manipulating body parts, using instruments to hold procedural or imaging areas immobile, or positioning patients on tables.
Hand instruments to providers while standing for long periods.
Report test results to patients as indicated by the physician in a timely manner.
Chart all vital information in the electronic record and ensure all information related to medication, health history, and reason for visit is obtained and documented.
Perform phone triage, post-op calls, and respond to voicemail messages, preferably within the same business day but no later than 24 business hours, and perform required actions.
Document all encounters.
Maintain patient documentation for visits and communications in person or over the phone.
Coordinate care and diagnostic testing at other facilities as indicated by the physician.
Assist the provider in e-scribing and maintaining the medication list.
Assist the provider in maintaining communication with referring doctors.
Maintain equipment and ensure supplies are stocked and in place.
Follow all other daily team duties and special tasks as assigned.