Medical Assistant

Liberty Resources, Inc.•Syracuse, NY

12d•$23 - $24

About The Position

Liberty Resources’ Integrated Health Care is seeking a Behavioral Health Medical Assistant to support growth and expansion. The role supports high-quality, efficient, patient-centered care in an integrated outpatient behavioral health clinic. The Medical Assistant works closely with registered nurses, licensed practical nurses, medical providers, behavioral health staff, and administrative team members to provide direct patient care support, assist with clinical procedures, maintain accurate medical records, and support day-to-day clinic operations. Integrated Health Care is a collaborative, multidisciplinary team of primary care and mental health professionals, including social workers, marriage and family therapists, licensed mental health counselors, psychiatrists or nurse practitioners, and registered nurses. Liberty Resources emphasizes high-quality, integrated, community-based services, staff support, and culturally responsive care that recognizes the beliefs, values, traditions, language preferences, and health practices of the communities served.

Requirements

Certificate from a college, technical school, or recognized Medical Assistant program, or a high school diploma/equivalent with at least one year of relevant healthcare experience.
Knowledge of basic medical procedures, terminology, and Electronic Medical Record (EMR) systems.
Strong verbal and written communication skills and ability to work effectively as part of a multidisciplinary team.
Ability to follow through on responsibilities, take initiative, prioritize tasks, and adapt to changing patient and clinic needs.
Ability to work effectively in a fast-paced outpatient family and behavioral health clinic environment while maintaining accountability and accurate documentation.

Nice To Haves

CMA or RMA certification; certification is preferred but not required at time of hire.

Responsibilities

Provide direct patient care support alongside RNs, LPNs, and medical providers, including patient preparation, taking vital signs, and communicating patient needs.
Perform delegated clinical procedures and point-of-care testing, including EKGs, phlebotomy, and urine collection, in accordance with established protocols.
Accurately document patient histories, screenings, clinical information, and procedures in the Electronic Medical Record (EMR).
Prepare, maintain, and coordinate medical records, including obtaining external records, lab results, and other clinical documentation.
Assist with patient education, appointment scheduling, transportation coordination, and communication with patients, pharmacies, and healthcare providers.
Maintain clinic readiness by stocking supplies and supporting daily operations, team huddles, and multidisciplinary care coordination.
Follow HIPAA, infection prevention, safety, quality, and compliance standards while providing culturally responsive, respectful, and patient-centered care.