Medical Assistant (MA)

AnovaeonAlexandria, LA
$20 - $20Onsite

About The Position

The Medical Assistant (MA) provides direct clinical and administrative support to healthcare operations within a federally contracted ICE short-term residential facility in Alexandria, LA. Working under the supervision of licensed nursing and medical personnel, the Medical Assistant supports intake screenings, vital signs collection, medication administration processes, patient flow coordination, medical documentation, specimen collection, and healthcare support services. This role requires strong clinical skills, attention to detail, sound judgment, and the ability to perform effectively in a fast-paced environment serving individuals from diverse cultural, linguistic, and socioeconomic backgrounds.

Requirements

  • High school diploma or GED required.
  • Completion of an accredited Medical Assistant program required.
  • Current Medical Assistant certification (CMA, RMA, CCMA, or equivalent nationally recognized credential).
  • Minimum two (2) years of Medical Assistant experience in a clinical healthcare setting.
  • Experience obtaining vital signs, performing point-of-care testing, specimen collection, and medical documentation.
  • Knowledge of infection control practices, medical terminology, and healthcare procedures.
  • Experience utilizing electronic health record (EHR) systems.
  • Strong organizational, communication, and interpersonal skills.
  • Ability to work effectively with individuals from diverse backgrounds.
  • Current CPR and Basic Life Support (BLS) certification or ability to obtain prior to start date.
  • Ability to obtain and maintain required background clearances.
  • Ability to read, write, and communicate effectively in English for documentation and coordination purposes.
  • Employees must be a U.S. Citizen or a Legal Permanent Resident.
  • Employment is contingent upon successful completion of the following screening: Federal background investigation (up to and including a Tier 4 DHS clearance), Criminal history check, Verification of employment and education history, Compliance with all government credentialing requirements, Drug Screening.
  • Employees must adhere to all federal security, confidentiality, and operational protocols while working within government facilities.
  • Must be able to speak, read, and write in English.
  • Internal background check to the satisfaction of contract requirements.
  • If applicable, Child Abuse/ Neglect Report (CAN) or child protective services check with no adverse findings.
  • Ability to stand, walk, and move throughout the facility for extended periods.
  • Ability to respond quickly to medical emergencies.
  • Ability to lift and move medical supplies and equipment up to 50 pounds.
  • Ability to perform repetitive clinical tasks requiring manual dexterity.
  • Ability to sit at a computer workstation for extended periods while completing documentation.

Nice To Haves

  • Experience working with pediatric, family, or residential populations.
  • Experience in government-contracted, residential, correctional, shelter, or congregate-care healthcare environments.
  • Bilingual proficiency in Spanish or another commonly encountered language.
  • Phlebotomy certification or demonstrated phlebotomy experience.
  • Experience supporting infectious disease testing and screening programs.
  • Training in Trauma-Informed Care, crisis intervention, or de-escalation techniques.
  • Experience working with diverse populations

Responsibilities

  • Assist licensed medical staff with intake medical screenings, health assessments, and patient evaluations.
  • Obtain and document vital signs, medical histories, and screening information.
  • Perform point-of-care testing and specimen collection within scope of certification and training.
  • Assist providers and nursing staff during examinations, treatments, and clinical procedures.
  • Identify and report signs of illness, injury, behavioral health concerns, or medical emergencies to licensed staff.
  • Support infection prevention and control practices throughout the facility.
  • Assist licensed nursing staff with medication administration processes and documentation.
  • Support medication reconciliation activities during intake and discharge.
  • Ensure medications are properly stored, labeled, secured, and organized.
  • Assist with medication distribution and return procedures in accordance with facility protocols.
  • Coordinate patient movement throughout the healthcare unit for screenings, appointments, and medical services.
  • Prepare examination rooms, screening stations, and treatment areas.
  • Assist with intake and discharge healthcare processes.
  • Coordinate healthcare appointments, referrals, and off-site medical visits as directed.
  • Maintain accurate, timely, and complete healthcare documentation.
  • Enter patient information, screening results, test results, and clinical activities into the electronic health record (EHR) system.
  • Assist with management and organization of healthcare records and referrals.
  • Ensure documentation complies with applicable healthcare, contractual, and organizational standards.
  • Maintain confidentiality and security of all protected health information.
  • Maintain inventory of medical supplies, equipment, and personal protective equipment (PPE).
  • Restock examination rooms, screening stations, and treatment areas.
  • Monitor supply levels and report shortages or reorder needs.
  • Ensure medical equipment is clean, functional, and available for use.
  • Report equipment maintenance or replacement needs promptly.
  • Perform duties within the scope of Medical Assistant certification and applicable state regulations.
  • Comply with all facility policies, healthcare protocols, and contractual requirements.
  • Follow infection control, safety, emergency response, and incident reporting procedures.
  • Adhere to all mandatory reporting requirements and facility safeguarding standards.
  • Complete required trainings and maintain all required certifications.
  • Collaborate with physicians, nurses, behavioral health personnel, and interdisciplinary team members.
  • Support effective communication regarding patient care needs and healthcare operations.
  • Participate in shift briefings, team meetings, and operational updates.
  • Deliver services in a culturally responsive, trauma-informed, and professional manner.

Benefits

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.
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