Medical Assistant

WILLIAM F RYAN COMMUNITY HEALTH CEN•New York, NY

11d•$28 - $32•Onsite

About The Position

The Medical Assistant provides clinical support services within the appropriate scope of practice, assists providers, performs clinical duties, and educates patients in an assigned clinical area. The work supports Ryan Health’s mission and goals. The position operates under the supervision of the Clinical/LPN Supervisor or Clinical Manager and is based in an ambulatory primary care setting. Duties may also be performed in other clinical areas as assigned.

Requirements

Completion of a Medical Assistant program.
High school diploma or GED.
CPR/basic life support certification.
Infection Control certificate.
Experience in pediatric and adult medicine.
Strong phlebotomy skills with pediatric and adult patient populations.
Strong organizational skills and ability to think clearly and work in a busy clinic.
Strong communication and interpersonal skills.
Strong skills in Microsoft Outlook, Word, and Excel.
Professional, courteous, and respectful customer-service approach with patients; ability to provide care appropriate to the age of the patient served, when applicable.
Ability to work cooperatively with others, contribute ideas to improve outcomes, solicit opinions and feedback, and provide feedback tactfully and respectfully.

Nice To Haves

1–2 years of clinical experience working as a Medical Assistant.
1–2 years of experience in an ambulatory setting, such as an emergency room, clinic, or health center.
Working experience with electronic medical records software.
Bilingual English/Spanish or another language.

Responsibilities

Screen, interview, counsel, and discharge patients under supervisor oversight.
Document clinical observations, findings, and services in the electronic health record (eCW), and promptly report abnormal findings to the appropriate medical provider.
Obtain and document vital signs and measurements, including height, weight, blood pressure, temperature, respiration, pulse, pain assessment, BMI, and LMP.
Assist patients with assessment forms, including consents, depression screening (PHQ), functional assessments, and patient education tools, according to Center protocols.
Perform and document ordered EKGs, waived testing, and phlebotomy according to Center protocols; conduct other assessments such as bone-density and audio/visual screening when applicable.
Assist with examinations and procedures, including colposcopy, pelvic exams, urinary catheterization, endometrial biopsies, LEEP, and IUD insertions, as needed and according to nursing standards and Center protocols.
Demonstrate proper use of walkers, canes, and crutches, and escort patients when necessary.
Retrieve laboratory, diagnostic, and radiology reports as requested.
Provide specimen containers and collection instructions to patients, and handle specimen delivery; label cultures and submit them to the laboratory daily.
Transport paperwork, specimens, and materials between areas when appropriate.
Review eCW Telephone Encounters daily for laboratory follow-up procedures and send urgent lab recall and missed-appointment letters as required.
Notify the Clinical Unit Coordinator promptly of supply shortages and inform the supervisor immediately of equipment malfunctions.
Clean, disinfect, sterilize, and maintain clinical equipment and medical instruments according to protocol.
Prepare and organize examination rooms, including examination tables, supplies, and equipment; check expiration dates and notify the Unit Coordinator of supplies to order.
Maintain refrigerator, freezer, ambient room temperature, and waived-test logs daily.
Perform duties in accordance with the current Joint Commission National Patient Safety Goals and accepted infection-control measures, including OSHA bloodborne-pathogen standards and Center policies.
Communicate with clinical, clerical, and managerial staff to support continuity of patient care.
Attend health center and network meetings as required and assigned; promptly report unusual occurrences or problems to the Unit Manager.
Perform other duties and projects as assigned.