Medical Assistant - Women's Health Clinic

LCMC Health•Metairie, LA

1d•Onsite

About The Position

As a Medical Assistant (MA) or Certified Medical Assistant (CMA), you'll play a vital role in delivering exceptional patient care and creating a welcoming experience for every individual who walks through our doors. You'll work alongside physicians and clinical staff in a fast-paced primary care setting, helping patients navigate their healthcare journey with confidence and compassion. If you're known for your positive attitude, strong clinical skills, and ability to anticipate patient needs before they even ask, we'd love to meet you.

Requirements

High School Diploma, GED, or equivalent required.
Or two (2) years of relevant healthcare experience.
Current American Heart Association (AHA) Basic Life Support (BLS) Certification required.
Accepted Medical Assistant Certifications: American Association of Medical Assistants (AAMA) Certified Medical Assistant (CMA), National Healthcareer Association (NHA) Certified Clinical Medical Assistant (CCMA), National Performance Specialists (NPCE) Certified Medical Assistant, Nationally Registered Certified Medical Assistant (NRCMA), National Center for Competency Testing (NCCT) Medical Assistant Certification.

Responsibilities

Obtain and document vital signs, recognizing and reporting abnormal findings.
Assist with patient intake, rooming, and clinic flow.
Schedule new and follow-up appointments.
Recognize and appropriately respond to emergencies.
Maintain exam rooms, supplies, linens, and equipment.
Prepare, clean, and disinfect clinical equipment according to policy.
Collect, prepare, and transport laboratory specimens as needed.
Support patient comfort and care while considering age-specific and special needs.
Accurately document patient information in the electronic medical record (EMR).
Access and review laboratory results, radiology reports, and outside medical records.
Update patient demographics and coordinate follow-up care.
Prepare safety reports when necessary.
Protect patient privacy and maintain HIPAA compliance.
Demonstrate reliability, integrity, and professionalism at all times.
Deliver outstanding customer service to patients, families, and colleagues.
Address concerns and complaints respectfully and professionally.
Communicate clinic needs, concerns, and updates to leadership.
Maintain strict confidentiality of patient information.
Follow standard and transmission-based precautions.
Promote a safe environment for patients, visitors, and staff.
Report safety concerns promptly.
Participate in quality improvement initiatives and clinic safety programs.
Gather and organize clinical documentation for providers.
Request medical records from outside facilities.
Scan and upload documentation into the EMR.
Answer and route telephone calls professionally and efficiently.