Medical Assistant - Urgent Care Clinic

Proliance Surgeons•Issaquah, WA

1d•$22 - $38•Onsite

About The Position

At Proliance Surgeons, we are committed to fostering growth and development, hiring and supporting people from diverse backgrounds to make Proliance a great place to work. Our unique experiences and perspectives help us deliver Exceptional Outcomes, Personally Delivered. We are proud to offer a comprehensive and competitive benefit and pay package. Proliance Orthopaedics & Sports Medicine is a premier group of orthopaedic surgeons with locations in Bellevue, Issaquah, and Redmond that specialize in the diagnosis, treatment, and rehabilitation of general orthopaedic conditions and sports injuries, in addition to conditions requiring more specialty-focused care.

Requirements

Current Washington State Medical Assistant Certification required; Registered Medical Assistant status considered in lieu of certification
Basic knowledge of medical terminology and medications
Basic computer knowledge and skills, including data entry
Superior customer service skills
Impeccable integrity
Great interpersonal skills, demonstrating patience, compassion, empathy and the ability to work well with all types of people
Adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
Use time efficiently, with attention to quality, detail, accuracy and completion
Consistency, timeliness and dependability
Effective team membership, supporting and working with others to achieve common goals
Ability to adapt to continuous change/flexibility
Demonstrated ability to continuously learn
Self-motivated; able to work with increasing independence, overcome obstacles and challenges with little supervision
Clear oral and written communication skills
Demonstrated aptitude to organize and prioritize work
Critical thinking and problem-solving skills
Skilled in coping with fast paced often stressful situations with unpredictable circumstances in a professional, safe, and efficient manner
Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision

Nice To Haves

Graduate of an accredited Medical Assistant Program preferred, but not required with equivalent clinical experience
Casting/splinting/wound care experience preferred
Familiarity with or working knowledge of Electronic Medical Records a plus

Responsibilities

Acts as a patient care coordinator and advocate, maintains clinical supplies, proper documentation and an optimal patient flow and experience, following OSHA/WISHA other compliance and regulatory guidelines.
Assist in providing direct patient care for office visit patients, which may involve arranging exam room instruments and equipment, maintaining supplies, disposal of contaminated supplies and sterilizing medical instruments, positioning patients for exams and procedures, collecting and preparing laboratory specimens, and obtaining vitals, patient history and chief complaints.
Assist provider within clinic procedures, which may involve preparing patient exam, dressing and/or procedural areas using vigorous aseptic technique, holding patients in position for extended periods of time, manipulating body parts, using instruments to hold procedural or imaging areas immobile, or positioning patients on tables, and handing provider instruments while standing for long periods of time.
Report test results to patients as indicated by physician in a timely manner.
Chart all vital information in electronic record as well as check to be sure all information related to medication, health history and reason for visit is obtained and documented.
Perform phone triage, post-op calls and respond to voicemail messages directed to them preferably within same business day, but no later than 24 business hours, and perform action required.
Documents all encounters.
Maintain patient documentation for visit and communications in person or over the phone.
Coordinate care and diagnostic testing at other facilities as indicated by physician.
Assist provider in e-scribing, maintaining medication list.
Assist provider in maintaining communication with referring doctors.
Maintain equipment and ensure supplies are stocked and in place.
Follow all other daily team duties and special tasks as assigned.