Medical Assistant
About The Position
The Medical Assistant (MA) provides foundational clinical and administrative support within Arkansas Children’s primary and specialty ambulatory clinics. Working under the direct supervision and delegation of a licensed provider, the MA supports safe, efficient, and family-centered pediatric care. This entry-level role performs defined clinical tasks within established protocols while building competencies that may support future certification and expanded responsibilities. This position is in Specialty Clinics in Springdale and works Monday through Friday, 8:00 a.m. to 4:30 p.m. It is a safety-sensitive position. Arkansas Children’s is a tobacco-free workplace, and flu vaccines are required. Current medical marijuana users are not eligible for this position.
Requirements
- Completion of an accredited medical assistant program, or one year of medical assistant work experience in lieu of the program.
- High school diploma or GED.
Nice To Haves
- One year of healthcare or related-setting experience as a medical assistant is recommended.
Responsibilities
- Room patients and prepare them for examination, including obtaining vital signs and height/weight and updating basic health information in the EHR.
- Administer medications and immunizations, including vaccines, under provider order and within delegated scope of practice, following medication safety standards, pediatric protocols, and documentation requirements.
- Perform delegated venous and capillary phlebotomy and specimen collection in accordance with laboratory, safety, and competency standards.
- Conduct delegated point-of-care testing and clinic-based diagnostics, documenting and communicating results according to workflow.
- Recognize changes in patient condition and promptly notify the licensed provider, supporting emergency response and patient safety protocols.
- Support clinic flow by preparing exam rooms, managing supplies, and adhering to infection prevention standards.
- Accurately document delegated clinical tasks, procedures, patient education reinforcement, and communications in the EMR, including result note workflows, order support, secure messaging, and downtime procedures.
- Support quality and population health initiatives and other clinic improvement efforts.
- Reinforce provider-directed patient instructions and distribute educational materials.
- Perform additional duties as assigned to support safe, efficient, and high-quality patient care delivery.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
