Cert/Reg Medical Assistant- Onsite Telepresenter II, Post Acute SNF FT Days

American Addiction Centers • Charlotte, NC

12d • $23 - $34 • Onsite

About The Position

This full-time position is for a Medical Assistant who will serve as an Onsite Telepresenter II in a Post Acute SNF setting. The role requires exemplary customer service, critical thinking, and the ability to work both independently and as part of a team. Responsibilities include interviewing and recording patient medical information, measuring vital signs, updating health maintenance, identifying medication changes, updating allergy information, utilizing standard precautions, and complying with regulatory standards. The role also involves completing CLIA-approved waived laboratory tests, conducting Point of Care testing (POCT), performing Quality Control and maintenance for POCT, and developing/implementing treatment plans. Additionally, the Medical Assistant will lead lower-level staff, collect and log laboratory specimens, ensure ordered tests are tracked and logged, present test results to the care team, function as an EMR super user, and complete all required annual in-service, education, and training.

Requirements

• High school graduate or equivalent required.
• BLS required per policy guidelines.
• Must maintain current certification.
• Recognized/certified as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), National Health Career Association (NHA), National Healthcare Worker's Association (NHCWA), National Center for Competency Testing (NCCT), American Registry of Medical Assistants (ARMA) American Medical Technologists (AMT), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA).
• Five (5) years of experience as CMA/RMA after certification date.
• Must speak, read, and write Basic English fluently.
• Intact senses of sight, hearing, smell, and touch.
• Manual finger dexterity.

Nice To Haves

• A teammate without 5 years of experience can still advance to a CMA II if they register through an Advocate Health recognized CEU program and complete 1 of the 3 courses below: Assessment Based Certificate Program in Geriatrics 16 CEUs. Assessment Based Certificate Program in Pediatrics 16 CEUs. Assessment Based Certificate Program in Practice Management 8.5 CEUs.
• Teammates must be in good standing within the department, with performance ratings that meets or exceeds expectation.

Responsibilities

• Exemplify caring and compassionate customer service to create an excellent patient experience.
• Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations.
• Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently.
• Interview and record patients' medical information and measure their vital signs.
• Updates health maintenance at patient visit, accurately identifies medication changes and updates allergy information at each visit.
• Utilizes standard precautions, complies with policies and other Regulatory Agency standards.
• Completes CLIA approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.
• Conduct Point of Care testing (POCT) per standing order/provider order.
• Performs Quality Control and maintenance for Point of Care in-office lab procedures, as applicable.
• Responsible for the development and implementation of a treatment plan.
• Lead lower-level staff by providing direction and training.
• Collect, prepare and log blood, tissue and other laboratory specimens.
• Ensures ordered laboratory and diagnostic tests are tracked and logged, and that the care team is presented with test results.
• Function as an EMR super user.
• Complete all annual in-service, education and/or training required to maintain professional standards.
• Complete annual unit-based project.

Benefits

• Sign-On Bonus eligible, up to $5,000.00 for qualified applicants.
• Internal teammates are eligible for a $1,000.00 Referral Bonus.
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED