Medical Assistant

First Choice Health Centers Inc • East Hartford, CT

6h • $18 - $22 • Onsite

About The Position

First Choice Health Centers is seeking a Medical Assistant to work with its Clinical and Operations team in providing direct care services, including patient engagement and care coordination, in communities of East Hartford, Connecticut. The position independently performs a full range of patient-care tasks in an outpatient setting.

The Medical Assistant is a member of the care team and helps prepare patients for visits, document clinical information, manage patient interactions, coordinate tests and follow-up care, and support smooth office operations. Candidates must pass a drug test before beginning employment. Employees must be vaccinated against COVID-19; certain exemptions may apply.

Requirements

• Working knowledge of medical terminology, infection control, OSHA standards, and HIPAA and patient confidentiality requirements.
• Clinical skills including taking vital signs, rooming patients, and managing referrals.
• Proficiency with electronic health record documentation and basic computer applications.
• Strong communication skills and the ability to serve patients from diverse cultural, linguistic, and socioeconomic backgrounds with respect and empathy.
• Ability to collaborate in a team-based care setting and prioritize tasks in a fast-paced environment.
• Ability to recognize urgent situations and escalate them appropriately.
• Ability to stand for extended periods and lift 25–50 pounds, with or without reasonable accommodation.
• Graduate of an accredited Medical Assistant program or completion of a Certified Nursing Assistant program.
• At least 1 year of MA/CNA experience.
• BLS certification; certification is provided if not already held.
• Must pass a drug test before beginning employment.
• Must be vaccinated against COVID-19; certain exemptions may apply.

Nice To Haves

• Certified Medical Assistant certification.
• Bilingual ability, such as Spanish.
• Experience in an outpatient, community health, or other primary care setting; entry-level candidates are welcome.

Responsibilities

• Prepare patients to be seen by collecting and recording clinical information according to established processes.
• Respond to patient phone calls and document patient interactions.
• Manage patients according to approved protocols and appointment and scheduling guidelines.
• Document patient interactions and other clinical activities accurately and promptly in the electronic health record.
• Schedule tests, treatments, and follow-up visits for patients.
• Help patients identify appropriate outside resources and services when needed.
• Monitor telephone encounter task lists and respond promptly; follow up on overdue orders and monitor critical referrals.
• Follow patient-safety standards and infection-control guidelines.
• Work with the care team to support smooth office operations and excellent service.

Benefits

• Medical, dental, and vision insurance for employees working 30 hours or more.
• 20 vacation days, 8 paid holidays, and 2 floating holidays per year.
• Retirement savings program with a safe harbor 401(k) and up to a 4% company match after 6 months of employment.
• Company-paid life insurance.
• Voluntary term, whole life, accident, and critical care insurance.
• Recognition programs.
• Paid Basic Life Support certification, with renewal every 2 years.
• Training and career growth opportunities.
• Employee well-being support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree