Medical Assistant

Planned Parenthood•West Palm Beach, FL
•$0 - $18

About The Position

Planned Parenthood of Florida is seeking a dedicated Medical Assistant to join its Florida Mango health center. The role supports the organization’s mission to provide exceptional sexual and reproductive health care through education, advocacy, and clinical services. The position requires a Level 2 background screening through Florida’s Care Provider Background Screening Clearinghouse as a condition of employment. The Medical Assistant helps deliver patient-centered care and support the health center’s daily operations. The role involves patient intake, STI screening and point-of-care testing, patient education, exam-room preparation and sanitation, basic clinical and laboratory tasks, accurate documentation, and collaboration across the health center. Patient care should reflect Planned Parenthood’s values of respect, equity, inclusion, and confidentiality.

Requirements

  • High school graduate or equivalent.
  • At least one year of experience or equivalent.
  • Experience dealing with the public.
  • Strong understanding of and personal commitment to reproductive rights and the goals and responsibilities of Planned Parenthood.
  • Excellent organizational, communication, and sound decision-making skills.
  • Commitment to efficiency and quality.
  • Comfort discussing sexuality, contraception, sexually transmitted diseases, and pregnancy options.
  • Ability to recognize and function appropriately in sensitive situations.
  • Ability to relate to and care for diverse populations and communities.
  • Conscientious, cooperative, detail-oriented, stable, dependable, and accountable.
  • Friendly and professional demeanor that helps patients feel comfortable.
  • Ability to learn ultrasound, procedural assistance, AB lab, and other skill enhancements as determined by the affiliate.
  • Must pass a Level 2 background screening through Florida’s Care Provider Background Screening Clearinghouse.

Nice To Haves

  • Medical care and reproductive rights experience.
  • Previous experience working with the Microsoft Office suite.

Responsibilities

  • Conduct patient intake, including collecting medical and social histories.
  • Perform STI screenings and point-of-care testing.
  • Educate patients in a non-directive manner about birth control options and pregnancy-related services to support informed decision-making.
  • Prepare and sanitize exam rooms between patients.
  • Assist with basic clinical tasks and laboratory work in accordance with medical standards.
  • Provide excellent patient service aligned with Planned Parenthood’s values of respect, equity, and inclusion.
  • Maintain accurate patient records and documentation while upholding confidentiality and compliance standards.
  • Support daily health center operations through cross-functional collaboration, flexibility, and accountability.

Benefits

  • Generous paid time off.
  • Holidays.
  • Eligible for applicable benefits effective the first of the month following 30 days from the hire date.
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