Medical Assistant

Brown Medicine•Baltimore, MD

7d•$18 - $30•Onsite

About The Position

The Medical Assistant supports clinicians in providing high-quality patient care and delivers excellent customer service to patients and the practice. The role includes assisting with direct patient care, performing routine clinical procedures and point-of-care tests, administering injections, educating patients under clinician guidance, coordinating referrals and pre-authorizations, and supporting quality and practice workflows. The Medical Assistant follows safety, infection-control, privacy, and confidentiality requirements and Brown Health Medical Group Primary Care policies. The role has no supervisory responsibilities and may include other duties as assigned.

Requirements

Medical Assistant certification or equivalent training or experience acceptable to the Practice Manager.
At least one year of prior Medical Assistant experience.
Familiarity with an Electronic Medical Record (EMR).
Experience placing PPDs and giving injections.
Ability to maintain quality, safety, and infection-control standards and perform standard clinical procedures according to established protocols.
Ability to show care and compassion when dealing with patients.
Knowledge of inventory management practices.
Ability to collaborate with colleagues, foster a cooperative work environment, and organize, prioritize, and schedule work assignments.
Ability to multitask and work under pressure while thinking critically and solving problems.
Excellent verbal and written interpersonal and communication skills for communicating with employees, patients, providers, and insurance companies.
Commitment to providing superior customer service.
Flexibility, receptiveness to change, and ability to learn quickly and retain new information.
Proficiency with technology and Microsoft Office applications, including Outlook, Excel, and Word.
Detail- and process-oriented approach, with a focus on accuracy and efficiency.
Ability to escalate issues to physicians or management when appropriate.
Professional appearance and demeanor.
Equivalent combinations of education and experience are acceptable.

Responsibilities

Assist with direct patient care, including taking vital signs, obtaining patient histories, verifying medication lists, tracking lab work, managing documents, preparing charts, and completing pre-visit planning.
Work quality reports to close gaps in care and maintain consistent quality scores.
Perform routine specialized procedures and point-of-care testing, including EKGs, urine dips, spirometry, nebulizer treatments, and specimen collection.
Administer injections, including vaccines and medications.
Educate and advise patients on specified medical issues under clinician guidance.
Monitor medical-supply inventory, including vaccines and medications, and ensure supplies are not stored or used past their expiration dates.
Schedule, coordinate, and track STAT patient referrals and pre-authorizations.
Follow safety, environmental, and infection-control standards and comply with OSHA and DOH standards.
Comply with federal and local confidentiality laws, including HIPAA, and protect patient privacy and information in accordance with practice policies.
Attend meetings, workshops, and training related to the position and office workflows.
Perform other duties as assigned.