Medical Assistant

True Health•Sanford, FL

7d•Onsite

About The Position

The Medical Assistant supports all aspects of medical practice under the direct supervision and responsibility of a licensed practitioner. The role includes patient care management, laboratory draws and processing, and administrative and clinical procedures. This is not a remote position. The employee works at True Health locations or its mobile unit and must travel as necessary using a personal vehicle, maintaining current auto insurance at their own expense. The position supports True Health’s mission to provide high-quality, comprehensive healthcare at a reasonable cost. The Medical Assistant works with clinical and administrative staff, provides age-appropriate care, follows applicable ethical, legal, infection-control, confidentiality, regulatory, and accreditation requirements, and contributes to safe, customer-focused care. The job description may change as organizational needs and job requirements change.

Requirements

Completion of Medical Assistant training.
High school diploma or equivalent.
Current Cardiopulmonary Resuscitation (CPR) license.
Advanced proficiency in Microsoft Office, such as Word and Outlook.
Ability to meet the stated criminal background clearance and post-offer drug and alcohol screening requirements; employees are subject to random drug and alcohol screenings.
Ability to travel as necessary using a personal vehicle and maintain current auto insurance at personal expense.

Nice To Haves

Registration by the American Medical Technologists.
Certification by the American Association of Medical Assistants.
At least one year of related work experience.
Experience with Epic.
Federally Qualified Health Center (FQHC) or community health experience.

Responsibilities

Maintain effective working relationships with the Clinical Manager, Center Manager, and Laboratory Manager, and support organizational activities.
Promote a workplace culture aligned with the organization’s mission, vision, and values.
Follow ethical and legal standards of professional practice and recognize and respond to routine medical care needs and medical emergencies.
Perform clinical tasks such as aseptic procedures, taking vital signs, preparing patients for practitioner care, and observing and reporting patient symptoms.
Provide basic first aid, including use of an automated external defibrillator (AED), perform electrocardiograms (EKGs), and operate office medical equipment.
Prepare and break down medical instruments for in-office procedures as directed by the licensed practitioner.
Administer injections and medications as directed by the licensed practitioner, except medications requiring dosage calculations.
Collect specimens and perform basic laboratory procedures as directed by the licensed practitioner.
Perform office procedures and general administrative duties required by the licensed practitioner.
Provide age-appropriate care and comply with regulatory and Accreditation Association for Ambulatory Health Care (AAAHC) requirements.
Attend required organization and departmental meetings.
Perform front- and back-office administrative duties, including handling telephone calls and responding promptly to correspondence and requests by mail, fax, or email.
Follow ambulatory health care infection-control standards and policies, including standard precautions and use of personal protective equipment.
Uphold customer-service initiatives and serve as a first-level contact for providers and support staff troubleshooting issues.
Check patients in and out through the electronic medical record (EMR), ensure they leave with required paperwork, and schedule follow-up appointments as needed.
Record patient documentation in the EMR, including collecting and scanning third-party documentation.
Participate in a multidisciplinary team to provide safe patient care.
Maintain unit cleanliness, restock supplies, and assist with supply orders.
Support after-hours or weekend events when scheduled and as needed.
Maintain knowledge of emerging trends and updates in clinical operations.
Comply with HIPAA and applicable confidentiality laws.
Travel as necessary using a personal vehicle and maintain current auto insurance at personal expense.
Perform required laboratory quality controls and use third-party laboratory vendor computer systems to route specimens for analysis.
Prepare specimens for testing using centrifugation and enter information into the electronic health record for appropriate ordering and processing.
Ensure specimens are properly labeled and packaged for pickup.
Complete 48-hour chart checks to confirm pre-visit planning is complete and lab orders are in the system for patient appointments.
Perform other responsibilities as assigned.