Medical Assistant

Lehigh Valley Health Network • Palmer Township, PA

9d • Onsite

About The Position

Functions as part of the clinical team, providing clinical care under the direction of an LPN, RN, or provider. Assists with administrative, clinical, and clerical duties, which may include collecting patient history and personal information, scheduling appointments, responding to patient communications, and rooming patients. This is an onsite position at the Gastroenterology Clinic at 1501 N Cedar Crest Blvd in Allentown, Pennsylvania. The routine schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., with variable hours based on business needs.

Requirements

• Specialized diploma as a Medical Assistant.
• Ability to accept and adapt to constant change in a healthcare setting.
• Ability to take initiative and work independently as well as collaboratively.
• Excellent computer skills, including EMR, word processing, and Excel.
• American Heart Association Basic Life Support certification for Pennsylvania, required within 30 days.

Nice To Haves

• Associate’s degree from a Medical Assistant Program.
• One of the following Pennsylvania credentials: CCMA (NHA), CMA (AAMA), CMAC (AMCA), MAC (AMCA), NCMA (NCTT), NRCMA (NAHP), or RMA (AMT).

Responsibilities

• Prepare patients and equipment for exams and procedures, and maintain exam rooms and clinical areas.
• Collect medical histories and process medication refills according to protocol.
• Collect and prepare laboratory specimens and requisitions accurately; schedule referrals or procedures and obtain authorizations.
• Identify actual or potential patient risks and communicate them to the licensed nurse or provider when recognized.
• Follow clerical, clinical, and electronic medical record (EMR) workflows.
• Perform clerical and front-office duties, including greeting and welcoming patients and providing customer service in person and over the phone.
• Collect co-payments, schedule appointments, update missing patient demographic information, and obtain referrals and pre-certifications.
• Use patient-centered care concepts when delivering care and performing related activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree