Certified Medical Assistant - Eagle Family Medicine @ Village

Eagle Physicians • Greensboro, NC

8h • Onsite

About The Position

Eagle Physicians & Associates is seeking a dynamic, self-motivated Medical Assistant to join our Eagle Family Medicine @ Village team. We offer a competitive salary, a collaborative work environment, and an outstanding benefits package designed to support both your personal and professional growth. Support staff hired at a 0.50 FTE or greater on or after April 1, 2024, are eligible for our structured retention bonus program: $750 at 6 months, $750 at 12 months, $1,000 at 18 months, and $1,000 at 24 months. After one year of employment and 1,250 hours worked, Eagle provides up to two weeks of paid maternity/paternity leave for the birth or adoption of a child. Leave is prorated based on FTE status. As a condition of employment, an influenza vaccine is required. Eagle Physicians & Associates is proud to be an Equal Opportunity Employer.

Requirements

• Medical Assistant

Responsibilities

• Triage incoming patients to determine priority and severity of conditions.
• Obtain patient health histories and vital signs, documenting all information accurately in patient charts with close attention to current conditions.
• Perform phlebotomy and in-house laboratory procedures and accurately record results.
• Assist physicians and advanced practice providers with office procedures, including laceration repairs.
• Administer prescribed injectable and oral medications as directed and monitor patients for reactions and effectiveness.
• Educate patients regarding illnesses, treatment plans, and medications by providing informational materials and answering questions.
• Ensure laboratory reports are included in patient charts and reviewed by providers.
• Obtain signed medical release forms when appropriate.
• Adhere to established company policies, procedures, and safety regulations, including proper use of personal protective equipment (PPE). Report equipment malfunctions promptly to the supervisor.
• Schedule referral appointments with patients and specialty providers as requested.
• Assist in coordinating home health services, pre-certifications, re-certifications, and insurance pre-authorizations.
• Operate medical equipment including: Blood pressure cuff, Tympanometer, Thermometer, Hemaque, Spirometer, Litmus testing supplies, Audio scope, Emergency equipment (ambu bag, airways, oxygen), Needles and syringes, Sigmoidoscope, Suction machine, Microscope, Nebulizers, X-ray developer, EKG equipment, Pulmonary function equipment, Holter monitor.
• Maintain organized, clean work areas and restock supplies as needed.
• Clean and sterilize instruments, equipment, and exam rooms according to established procedures.
• Secure restricted or controlled materials including medications, needles, syringes, prescription pads, and patient medical records, ensuring access is limited to authorized personnel.
• Follow clinic policies regarding sample medications and dispense only with signed provider authorization.
• Dispose of infectious waste in accordance with training and safety procedures.
• Attend required staff meetings and participate in committees as requested.
• Maintain exam rooms with appropriate supplies and ensure cleanliness standards are consistently met.
• Participate in professional development activities and maintain professional affiliations as appropriate.
• Maintain strict patient confidentiality and comply with HIPAA regulations regarding Protected Health Information (PHI).
• Demonstrate respect, professionalism, courtesy, and advocacy in all interactions with patients, coworkers, and visitors.
• Display a positive attitude and team-oriented approach with a willingness to assist wherever needed.
• Maintain accurate, legible documentation using proper grammar and sentence structure.
• Refrain from exhibiting, copying, removing, or divulging the contents of records or reports except as necessary to fulfill assigned job duties.
• Uphold and exemplify Eagle’s Diversity, Equity, and Inclusion values through daily actions and behaviors.
• Uphold Eagle’s Vision, Mission, and Core Values: Integrity, Compassion, Trust, Professionalism, and Respect.
• Perform additional duties as assigned.

Benefits

• Competitive salary
• Structured retention bonus program ($750 at 6 months, $750 at 12 months, $1,000 at 18 months, $1,000 at 24 months for eligible staff)
• Paid Maternity/Paternity Leave (up to two weeks after one year of employment and 1,250 hours worked)
• Outstanding benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed