Medical Assistant

Beth Israel Lahey Health•Burlington, VT
•$21 - $28

About The Position

The Medical Assistant supports busy Urology clinics with high patient volumes and frequent in-office procedures. The role includes rooming patients, preparing patients and rooms for procedures, assisting providers during clinical procedures, coordinating diagnostic testing, managing clinical documentation, and responding to patient needs. Strong organizational skills, attention to detail, flexibility, and the ability to prioritize tasks in a fast-paced clinical environment are needed. MA support helps maintain efficient clinic flow, enables providers to perform procedures, minimizes patient wait times, and supports safe, high-quality patient care.

Requirements

  • High school diploma or GED required.
  • Basic Life Support (BLS) certification required within 6 months of hire or per department requirement.
  • Ability to work in a fast-paced ambulatory environment with diverse patient populations.
  • Demonstrates flexibility, professionalism, and a team-based mindset.

Nice To Haves

  • Completion of an accredited Medical Assistant training program preferred.
  • 0–1 years of related experience in patient care in a healthcare setting preferred, or an associate's degree or higher in lieu of Medical Assistant experience.
  • Medical Assistant (Certified), Emergency Medical Technician (EMT), Certified Nursing Assistant (CNA), or Licensed Nursing Assistant (LNA) certificate preferred.
  • Proficiency in medical terminology, vital sign collection, and EMR systems preferred.

Responsibilities

  • Greet, room, and prepare patients for visits; take and document vital signs and intake information.
  • Support clinical procedures, such as EKGs, specimen collection, and point-of-care testing.
  • Maintain clean, stocked, and ready exam rooms throughout the day.
  • Ensure accurate documentation in the EMR per clinical guidelines.
  • May assist with scheduling, check-in, phone coverage, referrals, and patient instructions as needed.
  • Communicate effectively with providers, patients, and team members about delays, appointment needs, or follow-ups.
  • Follow assigned workflows, safety protocols, infection control standards, clinical policies, and department guidelines.
  • Support operational flow and provider efficiency by anticipating needs and adjusting to same-day changes.
  • Escort patients to labs or ancillary services as needed.
  • May participate in specialized clinical workflows, such as prescription refills, prior authorizations, and high-level disinfection.
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