Medical Assistant - Orthopaedic Institute - Hendersonville

Vanderbilt University Medical Center•Hendersonville, TN

2d•Onsite

About The Position

Supports the licensed healthcare team in performing office examinations and procedures by organizing and managing clinic patient flow, gathering and documenting patient screening data, assisting with patient and family education, and communication with the patient's healthcare team. Demonstrates and role models effective communication and professionalism in all situations. Furthers growth by engaging in learning activities to advance skills. Vanderbilt Orthopaedics is Tennessee's leading provider of orthopaedic care. Patients from professional athletes to active seniors choose Vanderbilt to care for their muscles, bones and joints. Visit one of our specialists at locations in Nashville and Middle Tennessee.

Requirements

MA certification organizations recognized by Vanderbilt Health as well as the website link to see information on their certification process: AMT (America Medical Technologists), AAMA (American Association of Medical Assistants), NCCT (National Center for Competency Testing), NHA (National Health Career Association), NAHP (National Association for Health Professionals).
Can sit for exam if they have 12 months of patient care experience.
Consideration may be given to candidates that can obtain certification within 120 days, in accordance with state guidelines.
Clinical Competencies (Intermediate): Demonstrates mastery proficiency to assist and perform clinical care including but not limited to vital signs, phlebotomy, specimen collection, medication administration and point of care testing as directed by unit standards. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering clinical competencies without requiring support and instruction from others. Able to train and educate by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job.
Environment of Care (Intermediate): Demonstrates mastery proficiency with set up and maintenance of patient exam room, supplies and equipment. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering environment of care services without requiring support and instruction from others. Able to train and educate peers by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job.
Clinical Patient Documentation (Fundamental Awareness): Has limited experience or training working with clinical applications for patient documentation.
Planning & Organizing (Intermediate): Demonstrates ability to anticipate complex resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work beyond areas of direct responsibility. Merges diverse points of view into a coalition with shared goals and objectives. Plans for and anticipates events outside of immediate responsibility. Anticipates problems and obstacles before they arise. Able to absorb changes to major assignments while maintaining a high level of performance. Competently handles multiple assignments and projects simultaneously. Sets priorities with a proper sense of urgency and importance. Develops creative ideas and takes innovative action. Understands and identifies with the basic goals and values of the organization.
Relevant Work Experience
Experience Level: 2 years
Education: Graduate of an approved discipline specific program

Responsibilities

Directs and supports patient flow as well as unit operations by maintaining supplies, equipment and unit environmental standards.
Facilitates identification of resources to meet patient healthcare needs.
Performs/assists with procedures according to organizational/departmental standards.
Collects and documents patient screening data for the healthcare team.
Assists with patient and family education.
Performs tasks that are typically routine that may impact team's performance with occasional guidance.
Utilizes some discretion and research to solve routine problems.
Applies knowledge of standards, established processes and procedures that apply to your own job.
Provides guidance to entry-level co-workers.
Continuously improves own skills by identifying development opportunities.
Builds and maintains relationships by seeking to understand colleagues' priorities, working styles and develops relationships across areas.
Communicates effectively by openly sharing information with others and communicating in a clear and courteous manner.
Serves others with compassion by investing time to understand the problems, needs of others and how to provide excellent service.
Solves complex problems by seeking to understand issues, solving routine problems, and raising proper concerns in a timely manner.
Offers meaningful advice and support by listening carefully to understand the issues and provides accurate information and support.
Performs excellent work by checking work quality before delivery and asking relevant questions to meet quality standards.
Fulfills safety and regulatory requirements by demonstrating basic knowledge of conditions that affect safety and reporting unsafe conditions to the appropriate person or department.
Demonstrates accountability by taking responsibility for completing assigned activities and thinking beyond standard approaches to provide high-quality work/service.
Stewards organizational resources by displaying understanding of how personal actions will impact departmental resources.
Makes data-driven decisions by using accurate information and good decision making to consistently achieve results on time and without error.
Generates new ideas by willingly proposing/accepting ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
Applies technology by absorbing new technology quickly; understanding when to utilize the appropriate tools and procedures to ensure proper course of action.
Adapts to change by embracing changes by keeping an open mind to changing plans and incorporating change instructions into own area of work.