Medical Assistant

CenterWell • Tampa, FL

12d • Remote

About The Position

The Medical Assistant is the first point of contact for patient care and performs both patient-care and administrative responsibilities. The role includes varied, moderately complex administrative, operational, and customer-support assignments, typically performed on a semi-routine basis.

In virtual care, the Medical Assistant conducts patient intake, gathers relevant medical information, answers patient questions, and connects patients with providers during telehealth visits. The role works with cardiology providers to support seamless virtual visits, facilitate patient-provider communication, and promote continuity of care throughout the appointment process. This is a patient-facing role and is subject to Humana's TB screening program.

The position is remote and scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., for 40 hours per week. The listed annual pay range is $43,000 to $56,200, with eligibility for a bonus incentive plan.

Requirements

• Successful completion of a Medical Assistant school or training program, or Certified/Registered Medical Assistant status, or at least 5 years of experience with provider approval.
• High school diploma or equivalent.
• CPR certification.
• Experience coordinating virtual patient appointments and telehealth visits.
• Must complete TB screening if selected for the patient-facing role.

Nice To Haves

• Medical Assistant certification or registration; required for candidates in Arizona, Indiana, and South Carolina.
• Administrative experience.
• At least 1 year of Medical Assistant experience.
• Value-based care experience, including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience.
• Bilingual proficiency in English and Spanish.

Responsibilities

• Serve as the first point of contact for patient care.
• Perform patient-care and administrative responsibilities.
• Conduct patient intake and gather relevant medical information.
• Answer patient questions and connect patients with providers during telehealth visits.
• Work with cardiology providers to support seamless virtual visits.
• Facilitate patient-provider communication and support continuity of care throughout appointments.

Benefits

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off and company and personal holidays.
• Paid parental and caregiver leave.
• Short-term and long-term disability insurance.
• Life insurance.
• Bonus incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED