Medical Assistant - Internal Medicine

Summit Health•Avon, CT

3d•Onsite

About The Position

The Medical Assistant (MA) is responsible for assisting physicians, PA, or NP with clerical duties, patient flow, patient care, and procedures. This role involves preparing examination rooms, maintaining patient flow, ensuring proper preparation for patient visits, and communicating and providing care consistent with the age, cultural, spiritual, and developmental needs of the patient. The MA will also handle telephone communication, schedule appointments, stock examination rooms, and assist in ordering and maintaining supplies. Additionally, the role requires reconciling encounters, documenting vital signs and medication lists in the EHR, and appropriately using the Practice Management System (PMS) and EHR for orders and referrals. The MA must adhere to safety precautions, maintain proficiency with equipment, and facilitate transitions of care. Flexibility with work schedules and the ability to perform duties not directly assigned are also expected. Scribing services may be required.

Requirements

High School Diploma or GED required
Graduated from an accredited Medical Assistant program, required
Ability to communicate in English, both orally and in writing, required
Ability to organize and perform multiple tasks in a timely manner, required
Basic proficiency in computer use, required
Ability to commute to satellite offices as needed, required

Nice To Haves

Basic Life Support (BLS), preferred
Bilingual in Polish preferred

Responsibilities

Prepares the examination room. Escorts patient into the room. Cleans examination room when the exam is complete.
Maintains efficient patient flow.
Ensures proper preparation for patient visits.
Prepares pertinent information needed for patient visits.
Communicates & provides care consistent with the age, cultural, spiritual, and developmental needs of the patient.
Answers the telephone in an appropriate manner. Directs calls and/or takes accurate messages.
Schedules appointments accurately and appropriately according to departmental guidelines.
Consistently and accurately stocks examination rooms with all necessary supplies.
Assists in ordering and maintaining all supplies as assigned.
Reconciles encounters daily and accurately, according to policy guidelines.
Effectively communicates problems, concerns, or issues to the Supervisor and/or Manager appropriately and promptly.
Understands and performs within the scope of practice.
Obtains vital signs: BP, temp, pulse, height & weight accurately and completely as required. Documents appropriately in EHR.
Reviews and updates medication list and accurately documents new allergies in the Electronic Health Record (EHR). Demonstrates an understanding of prescription control and prescription refill procedures.
Accurately documents allergies in EHR.
Employs appropriate and timely use of Tasking in EHR.
Appropriately enters orders and schedules appointments in the Practice Management System (PMS) and EHR.
Provides referrals and/or consult orders appropriately and in a timely manner in the PMS and EHR.
Appropriately adheres to universal safety precautions when administering medications and disposal of medical waste.
Maintains proficiency with department specific equipment, troubleshoot, and reports malfunctions promptly.
Facilitates transition of care to UCC/Hospital.
Demonstrates flexibility with various work schedules.
All other duties as assigned.
Recognizes and performs duties which need to be performed although not directly assigned.
Provide scribing services.