Medical Assistant

Solaris Health Holdings LLC•Orange City, FL

About The Position

The Medical Assistant supports the delivery of urological services and performs routine administrative and clinical tasks to help medical offices run smoothly. The role works as part of an interdisciplinary team and collaborates with physicians, nursing staff, and other professionals to coordinate efficient patient care and achieve desired patient outcomes. Duties are performed under the direction of the assigned direct supervisor and may vary according to affiliate, location, or state requirements. The Medical Assistant prepares patients and examination rooms, gathers and updates patient information, supports physicians during examinations and in-office procedures, performs specimen collection and basic laboratory testing, and maintains accurate medical records. The position also handles scheduling and other administrative tasks, supports patient education, and assists with office operations, compliance, and staff training. Minimal travel is required.

Requirements

High school diploma or equivalent.
Graduation from an accredited Medical Assistant program and/or equivalent relevant experience, as required by applicable state regulations.
BLS certification required.
Ability to perform well in stressful situations.
Knowledge of healthcare systems operations, including EMR and practice management solutions.
Ability to work independently and manage multiple deadlines.
Project management skills.
Vendor relations skills for Medical Assistants required to order office and clinical supplies.
Database management skills.
Strong problem-solving skills.
Skill in using computer programs and applications, including Microsoft Office.
Excellent verbal and written communication skills.
Ability to deliver exceptional patient service throughout interactions.
Excellent organizational skills and attention to detail.
Ability to comply with HIPAA patient-confidentiality regulations.
Ability to meet the listed physical demands: frequent carrying of 1–25 lbs.; occasional carrying of 26–50 lbs.; seldom pushing or pulling 1–25 lbs. or 100+ lbs.; occasional lifting 1–25 lbs. from floor to chest or floor to waist; and seldom lifting 26–50 lbs. from floor to chest or floor to waist.

Nice To Haves

Medical Assistant certification or registration preferred.
Six months of experience working in a physician’s office desired.
Urology experience desired.

Responsibilities

Perform administrative and clinical duties under the direction of the assigned direct supervisor.
Confer with physicians, nursing staff, and other employees to coordinate and schedule patient appointments.
Greet and prepare patients; measure and record vital signs; and document interviews, medical history, and chief complaints.
Provide patient education about medications, disease management, home treatments, and special diets.
Prepare patients for examinations, perform routine screening tests, and assist physicians with examinations.
Perform phlebotomy, collect other laboratory specimens, and perform basic laboratory tests.
Perform EKGs after required training.
Assist with X-ray and physician therapy procedures.
Prepare and administer medications with physician authorization.
Change dressings, apply bandages, remove sutures, and perform other first-aid procedures.
Perform CPR when necessary if BLS certified.
Prepare accurate, legal, and ethical documentation.
Open the office in the morning and close it in the afternoon.
Maintain patient logs for laboratory requests, CT scans, and other treatment orders, and maintain the prescription ledger when needed.
Maintain back-office workflow, keep rooms occupied, and assist with room turnover.
Complete thorough new-patient workups, including X-rays, vital signs, and explanation of the new-patient packet.
Add medical history for new patients and accurately update established patients’ histories.
Set up examination rooms for physicians and ensure patient medications are updated before physician visits.
Set up in-office surgical procedures and ensure consent forms are correctly completed, avoiding excessive medical abbreviations.
Scribe as assigned according to physician office workflow.
Prepare for the following day’s patients, including confirming next-day visits.
Complete patient medical-record requests when necessary.
Assist with the orientation and training of new personnel.
Ensure proper handoff of responsibilities when tasks are completed.
Meet attendance criteria, start work promptly, and be punctual and dependable for assigned or confirmed shifts.
Respect the organization’s commitment to cultural diversity through behavior, language, and actions.
Use time and resources effectively.
Ensure medical records are accurate and complete.
Adhere to and support compliance and accreditation requirements, including OSHA, HIPAA, and applicable CMS guidelines for Parts C and D, General Compliance, and Fraud, Waste & Abuse.
Follow applicable laws and regulations, the Solaris Health Code of Conduct, and Solaris Health and affiliated practice policies and procedures; protect patient information under HIPAA; report suspected concerns or violations promptly; and complete annual compliance training on time.
Perform other position-related duties as assigned.