Medical Asst - Primary Care Gahanna

OhioHealth•Gahanna, OH

About The Position

The Medical Assistant performs administrative and clinical duties delegated by the physician and assists with patient care in compliance with the Ohio Administrative Code. The role also includes routine clinical and administrative duties needed to support the assigned practice; specific tasks vary depending on the office’s size and specialty. The Medical Assistant supports patient flow and care delivery, maintains clinical and administrative records, monitors patient data, and works with the healthcare team to ensure continuity, quality, and coordination of services. The position also contributes to quality and process improvement, supports staff training, and maintains professional competence through ongoing education. Responsibilities are subject to change and are not exhaustive.

Requirements

High school diploma or equivalent.
One of the following: completion of a High School Medical Assistant Career Technical Program; graduation from an accredited School of Medical Assisting; completion of Military Medic training; certification as a Paramedic (EMT-P); or at least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.
High School or GED (Required).
BLS (Basic Life Support) certification from the American Heart Association.

Responsibilities

Facilitate efficient patient flow, prepare patients for visits, and provide services as directed by providers in accordance with licensure, Ohio policy, and scope of practice.
Complete Care Connect EMR documentation requirements.
Perform administrative duties to keep information current and updated, including maintaining and monitoring the EMR in-basket.
Maintain and clean the environment, work area, and equipment, and report equipment malfunctions to appropriate personnel.
Communicate respectfully and caringly with patients and customers.
Collaborate with and anticipate the needs of the healthcare team to support continuity and quality of care and coordination of services.
Collect and monitor patient data and report patient data and needs as directed.
Maintain documentation requirements for patient-chargeable items and services.
Monitor processes and services for quality, cost effectiveness, and efficiency.
Participate in process and quality improvement activities and implement recommendations to improve operational efficiency and introduce new services within areas of responsibility.
Maintain professional competence, knowledge, and skills through ongoing study of the field and best practices.
Complete required ongoing training and education, including department-specific requirements.
Promote and advocate for patient quality, safety, and experience initiatives and serve as a role model.
Serve as a subject-matter expert or resource to the department, unit, or practice in areas such as quality, performance improvement, and EMR use.
Provide oversight of patient flow, prepare patients for visits or admission, and provide services and education as directed by providers in accordance with licensure and policy.
Lead and support the development of standard work and necessary customizations.
Serve as a clinical preceptor and train new staff.
Practice within the applicable scope of practice.
Focus on safety, quality, and efficiency when performing job duties.