About The Position

The Medical Assistant performs routine clinical and administrative tasks, working alongside Medical Providers and licensed professionals to deliver excellent and quality patient care services. This position assists with direct patient care procedures and maintains a smooth patient flow through the clinic while adhering to HIPAA confidentiality in all phases of work. The Medical Assistant will provide excellent customer service at all times to all who enter the clinic. The Medical Assistant performs data collection for assessment purposes under the direction of a Medical Provider. Bilingual candidates (English plus Russian, Ukrainian, Spanish, Farsi, or Dari) are highly preferred, and while entry-level applicants are welcome, those with prior experience are strongly encouraged to apply.

Requirements

  • High School Diploma or Equivalent.
  • Completion of a formal Medical Assistant program or demonstrates a comparable combination of training and experience.
  • Current BLS certification required.
  • Knowledge of basic clinic medical care and procedures.
  • Outstanding customer service skills, compassion, critical thinking skills, and the ability to demonstrate HIPAA confidentiality a must.
  • Ability to maintain records and files.
  • Ability to operate a computer, use office equipment including a copier, office telephone, and appropriate clinic equipment.
  • Ability to maintain confidentiality.
  • Ability to exert physical effort maintaining and distributing files
  • Must have a current and valid California driver’s license and the ability to provide proof of personal auto insurance on the vehicle driven during working hours.
  • If selected for an employment opportunity with Elica Health Centers, external hires must provide proof of immunizations (Hepatitis B, MMR, Varicella & Tetanus), tuberculosis clearance, and proof of COVID-19 vaccination status prior to their scheduled start date.
  • Please be advised that this position is subject to criminal background investigation and drug screen.

Nice To Haves

  • Bilingual candidates (English plus Russian, Ukrainian, Spanish, Farsi, or Dari) are highly preferred.
  • Entry-level applicants are welcome, those with prior experience are strongly encouraged to apply.

Responsibilities

  • Greets, prepares the patient, performs vitals measurements accurately, takes patient history, and allergies, records and reconciles all prescribed medication with the patient during each visit.
  • Inputs information into Epic EHR, and assists the Medical Provider with exams and procedures as needed.
  • Prepares the exam room and work station for Medical Provider; cleans and stocks rooms in between patients.
  • Administers injections and diagnostic test/referrals as ordered, including immunizations or other services ordered by the Medical Provider and documents accurately in Athena EHR.
  • Completes Standing Orders per Elica’s policies.
  • Perform Tuberculosis Skin test (TST), CLIA waived tests including and limited to Urine Dip test, Urine Pregnancy Test, Strep A, HbA1c, PT/INR, Glucose, and Hemoglobin on patients with specific complaints or as required for HEDIS or CHDP requirements prior to being seen by the Medical Provider.
  • Chart prep to ensure all patient charts include diagnostic and laboratory results, advanced directive, TB assessment, staying healthy assessment, and PHQ9. Follow-up as needed.
  • Performs diagnostic and laboratory tests including but not limited to audiometry, EKG, spirometry, urine dips, acu-check, urine HCG, hemoglobin, etc.
  • Checks out patients in the system and schedules follow-up appointments.
  • Inform the front desk if additional payment is needed at the end of the appointment.
  • Report any incidents or unusual occurrences to your supervisor/manager.
  • Properly document a patient incident report if you were involved or witnessed the incident. Submit to your supervisor/manager in a timely manner.
  • Performs other duties as assigned.

Benefits

  • 403(b) retirement plan with up to 4% employer matching and 100% immediate vesting
  • Two Anthem Blue Cross PPO plans for medical, plus dental and vision coverage
  • Employer-Funded HRA to cover out-of-pocket medical costs
  • Health Care FSA and Dependent Care FSA
  • Company-paid basic Life and AD&D Insurance, with options to enhance coverage
  • Hospital Indemnity, Critical Illness, and Accident Insurance, plus ID Theft Protection and Pet Insurance
  • Accrued paid time off
  • Paid holidays
  • Employee Assistance Plan (EAP) access, which includes counseling, financial, and legal services, along with a vast library of online resources
  • Tuition Reimbursement Program for ongoing education and growth
  • CME/CEU and license reimbursements for eligible roles
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