Medical Assistant

ArchWell Health • Tulsa, OK

9d

About The Position

The Medical Assistant (MA) supports the primary care provider’s day-to-day work and helps ensure efficient, compassionate care for ArchWell Health members. The MA works collaboratively with the care team to greet and room members, assess health conditions, and perform routine diagnostic testing during appointments. A Medical Assistant-Float may be asked to provide coverage outside their primary center.

ArchWell Health delivers value-based primary care for adults over 60 at neighborhood centers, with a focus on strong provider-patient relationships, routine wellness, prevention, and helping members remain healthy and engaged.

Requirements

• High school diploma or equivalent education (GED).
• Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training, such as foreign-trained physician or paramedic training.
• At least 1 year of work experience as a Medical Assistant.
• BLS for Healthcare Providers certification.
• Experience with eClinicalWorks or a similar EMR.
• High degree of emotional intelligence and integrity, with a driven and focused work ethic.
• Ability to work independently, think creatively, and work effectively.
• Ability to work effectively with people at varying levels of seniority and with diverse populations, including staff, providers, members, family members, insurance carriers, vendors, and market leadership.
• Strong communication and customer-service orientation.
• Critical reasoning, decision-making, and problem-solving skills to analyze situations, assess risks, prevent future issues, and resolve recurring defects.
• Experience with claims or quality reports and analytical software packages.
• Proficiency in Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
• Ability to travel occasionally for company meetings.

Nice To Haves

• At least 6 months of phlebotomy experience.
• Experience working with geriatric patients.

Responsibilities

• Conduct patient intake, measure and record vital signs, interview patients, and document medical history.
• Perform examinations and routine screenings, informing patients and addressing questions or concerns about procedures.
• Listen and engage with patients throughout appointments, and report needs or changes in patient conditions to the PCP, specialists, or other clinical personnel.
• Support patient experience by processing patient phone messages, returning calls, routing calls to appropriate team members, and contacting patients to obtain or relay information for the physician.
• Change dressings, apply bandages, remove sutures, and perform other first-aid procedures under physician supervision.
• Use CPR skills when necessary.
• Follow OSHA safety standards and maintain accurate, legal, and ethical documentation.
• Provide health coaching to an assigned group of patients to support healthy lifestyle choices and follow up with coached patients through weekly calls.
• Provide coverage outside the primary center when requested.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED