Medical Assistant / MA

Reno Orthopedic Center • Carson City, NV

5d • Onsite

About The Position

Reno Orthopedic Center (ROC) is seeking an enthusiastic and dedicated Medical Assistant to join their team at the Carson City location. This role is crucial for assisting physicians with patient care, managing treatment-related duties, organizational tasks, and communication to ensure efficient healthcare delivery. ROC emphasizes a patient-first mindset, assumes good intent, encourages ownership of success, values continuous learning, and kindness. As a physician-owned organization with a fully integrated musculoskeletal health campus, ROC offers a forward-thinking environment for professional development and exceptional patient care.

Requirements

• Certified Medical Assistant (CMA), Registered Medical Assistant (RMA) or Assessment-Based Records in Order Entry certification OR one year of experience in a medical setting
• High school diploma/GED
• Knowledge of HIPAA and OSHA regulations/procedures
• Knowledge of customer service principles and practices

Nice To Haves

• 1 year of experience in a medical setting

Responsibilities

• Prepare for patient appointments by reviewing and updating patient records, including checking for updates, recent tests, lab results, x-ray films, and correspondence.
• Communicate with patients to greet and guide them to their room, prepare them for the physician’s visit, and keep them updated on the status of their visit.
• Conduct initial medical screening, blood pressure, and basic medical history, and accurately document in the patient’s electronic medical record.
• Complete all Meaningful Use and PQRS measures on forms according to clinic standards.
• Assist the physician with all treatment procedures.
• Prepare for injections utilizing sterile techniques and BBP protocols.
• Draw medications for injections.
• Complete physician orders, arrange and schedule tests, authorization tasks, and other tasks as required.
• Enter proper diagnosis and office visit level per physician’s orders to accurately code patient’s account.
• Maintain and clean patient exam rooms between patients to ensure patients' comfort and safety according to clinic protocols and in compliance with infection control standards.
• Address and resolve patient messages and/or phone calls promptly and document conversation in patient’s electronic medical record.
• Authorize prescription refills as directed by the physician and in accordance with regulatory requirements and ROC protocols.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Discounted orthopedic care at ROC
• Paid time off and holiday pay
• Extended sick leave
• 401(k) plan contributions
• EAP
• Disability insurance
• Life insurance
• Health and fitness program
• Employee events
• Coffee shop onsite (main location)
• Continuing education funds / certification reimbursement (Dependent on Position)
• Relocation assistance (for eligible roles)
• Productivity bonuses or incentive compensation (for eligible roles)
• Student loan repayment (for eligible roles)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED