Medical Assistant - Outpatient Float Pool - Full Time

Children's Healthcare of Atlanta•Brookhaven, GA

2d•Onsite

About The Position

Supports all disciplines within department to provide indirect and direct patient care activities. Proactively supports efforts that result in delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta. Can perform assigned tasks under physician, advanced practice registered nurse, physician assistant, registered nurse, or licensed practical nurse supervision.

Requirements

High school diploma or equivalent
Completion of a medical assistant training program from an accredited school, emergency medical technician, hospital-based training as a patient care technician, or equivalent
Basic Life Support (BLS) within 30 days of employment
Initial competencies, as defined by the department, must be completed within three months of hire
Reflects professional image and possesses excellent communication, organizational, interpersonal, and teamwork skills

Nice To Haves

One year of experience in pediatrics, including obtaining vitals and assisting clinical staff with patient care, phlebotomy, and specimen collection procedures

Responsibilities

Assists in basic delivery of patient care as assigned/directed by licensed professional personnel utilizing and integrating age-appropriate standards, knowledge of growth and development, infection control and body substance precautions, patient safety, and body mechanics.
Completes assigned tasks/orders from practitioners.
Demonstrates competency in phlebotomy skills, resulting in proper and safe collection of laboratory specimens.
Demonstrates competency during intake process, inclusive of accurate vital signs.
Provides and documents continuous visual monitoring of behavioral based patients and patients at risk as assigned by licensed professional nurse and using age and developmentally appropriate standards. This includes proactively maintaining a safe environment for the patient by providing 1:1 continuous, uninterrupted monitoring and reporting potential unsafe and harmful behaviors.
Utilizes proficient organization and communication skills in prioritizing, delivering, and documenting patient care.
Performs multiple, concurrent tasks in frequently stressful and fast-paced environment while maintaining strong internal and external customer service standards.
Serves as liaison between patients/families and department staff by greeting patients/families, informing families of delays, relaying messages, and offering assistance/other services families may require.
Performs administrative duties to promote efficient operations, including participating in office opening/closing procedures, answering phones, maintaining waiting room/patient diversion materials, restocking complimentary beverages, and updating wait-time boards.
Understands and complies with infection control, safety, and Occupational Safety and Health Administration procedures and regulations.
Demonstrates competencies that incorporate age-specific guidelines, including N = Neonate (less than 30 days), I = Infant (30 days to 1 year), EC = Early Childhood (1-5 years), LC = Late Childhood (5-13 years), A = Adolescent (13-17 years), AD = Adult, and ALL = all ages.