Medical Assistant

Mazzoni Center•Philadelphia, PA

7h•$44,000 - $49,000

About The Position

Mazzoni Center is seeking an experienced, compassionate Medical Assistant to support providers and patients through clinical and administrative care in its LGBTQ+ primary care practice. The position contributes to respectful, high-quality patient service and clinical operations in a safe, welcoming, inclusive environment. The Medical Assistant provides clinical support, including rooming patients, recording vitals, assisting with exams and procedures, collecting and processing specimens, administering vaccines and medications, and maintaining exam rooms and equipment. The role also supports prescription refills, patient outreach, tracking orders and appointments, maintaining EMR records, and quality improvement and compliance initiatives. The Medical Assistant collaborates with an interdisciplinary team and communicates with patients, colleagues, and external partners.

Requirements

At least 2 years of professional Medical Assistant experience.
Experience with Electronic Medical Record (EMR) systems.
High school diploma or GED.
Strong written and verbal communication skills.
Attention to detail and organizational ability.
Ability to work independently and collaboratively within a multidisciplinary team.
Commitment to the mission and values of Mazzoni Center and the LGBTQ+ community.
Successfully complete Criminal Background Check, Child Abuse Clearance, and FBI Clearance before hire.
Comply with HIPAA, OSHA, and other safety and confidentiality standards.

Nice To Haves

Certification as a Medical Assistant and/or Phlebotomist.

Responsibilities

Room patients, record vital signs, conduct screenings, and reconcile charts.
Assist clinicians during exams and procedures.
Draw blood, perform point-of-care testing, and process laboratory specimens.
Administer vaccines, injections, and medications, and educate patients about their use.
Perform EKGs, ear lavage, and other ordered procedures.
Sterilize instruments and keep exam rooms stocked and sanitized.
Monitor and document vaccine supplies and equipment quality assurance.
Chaperone sensitive exams when requested.
Support providers with prescription refills and pharmacy communications.
Contact patients by phone, portal, or mail regarding follow-up care, lab results, and preventive screenings.
Track and manage laboratory and radiology orders and overdue appointments.
Maintain accurate patient information in the Electronic Medical Record (EMR).
Support policy development, quality improvement, and compliance initiatives.
Collaborate with the interdisciplinary team to provide seamless, compassionate care.
Communicate effectively with patients, staff, and external partners.
Contribute to a positive, mission-focused environment.