Medical Assistant

CenterWell•Las Vegas, NV

12d•$43,000 - $56,200•Onsite

About The Position

The Medical Assistant provides safe, high-fidelity clinical support to bridge administrative preparation and provider intervention. In this onsite, patient-facing role, the Medical Assistant ensures patients are clinically ready before providers enter the room by conducting proactive rooming, accurate screenings, and empathetic education. The role reports to the Center Administrator and performs core Medical Assistant work within established processes, using judgment to prioritize assigned work and escalate concerns appropriately. The Medical Assistant conducts clinical preparation, including vital signs, medication and allergy verification, and validated screenings such as PHQ-9 and fall-risk screening. The role manages the EMR inbox and worklists according to routing rules, handling patient messages, lab results, and medication-adherence follow-ups with pharmacies, with the goal of providing same-day attention to tasks. The Medical Assistant also confirms patient understanding of next steps using the loop-back method. This role is included in the company's tuberculosis screening program; selected candidates are required to be screened for TB.

Requirements

Knowledge of basic anatomy.
Computer literacy.
Knowledge of HIPAA and safety policies, including privacy protections and safety requirements.
Knowledge of immunization protocols and medication/vaccine administration.
Knowledge of infection prevention and OSHA standards, including infection-control and safety requirements.
Knowledge of point-of-care testing (POCT) and specimen-handling standards.
Ability to deliver responsive, patient-centered support.
Ability to accurately record patient-care information and perform clinical tasks safely and consistently.
Ability to recognize and manage emotions effectively and work across professional teams.
Ability to convey information clearly and compassionately.
Ability to recognize risks and workflow needs in real time, maintain accuracy across repetitive tasks, communicate clearly to ensure understanding, and adapt to changing situations and challenges.
Active Basic Life Support certification.
Right to work in the United States.
Ability to work assigned clinic hours and meet state requirements.
Must complete TB screening if selected for this patient-facing role.

Nice To Haves

Familiarity with clinical procedures in a primary care environment.
Knowledge of value-based care fundamentals, including HEDIS, CPT/ICD coding, and CAHPS/HOS patient experience measures.
Ability to follow defined workflows consistently, resolve conflicts efficiently, and coach others.
Ability to interpret numerical and quantitative information.
Current Medical Assistant certification or certification in progress.

Responsibilities

Prepare patients for provider visits by conducting clinical rooming, taking vital signs, verifying medications and allergies, and performing validated screenings such as PHQ-9 and fall-risk screening.
Perform clinical activities safely and consistently within established processes and applicable scope.
Manage the EMR inbox and worklists according to routing rules, including patient messages, lab results, and medication-adherence follow-ups with pharmacies.
Provide same-day attention to assigned inbox and worklist tasks to maintain clinical flow.
Prioritize assigned work and escalate unclear, abnormal, or time-sensitive information appropriately.
Use the loop-back method to confirm patient understanding of next steps.
Record patient-care information accurately and provide responsive, patient-centered support.