Medical Assistant, Care Transition - Full-Time, Days

UChicago Medicine•Chicago, IL
•$25 - $30•Onsite

About The Position

UChicago Medicine is hiring a Medical Assistant for the Care Transition unit at its Mitchell–Hyde Park clinic. The role is 100% onsite, based at the Mitchell Clinic in the greater Chicagoland area, and works under the direction of a faculty sponsor and in collaboration with the program support team. The employee coordinates population-health care needs for patients and potential patients in the community across the care continuum, serves as a clinical liaison across medical services, departments, and locations, assesses a range of patient needs, and helps manage care gaps and integrate care across departments. Under the direct supervision of a Registered Nurse, Advanced Practice Nurse, or physician, the Medical Assistant supports clinical and administrative work, including patient care, education, vital-sign collection, testing, documentation, phlebotomy, and specimen handling. The position is full-time, generally about 40 hours per week, on the day shift in 10-hour shifts, Monday through Friday. On-call shifts are not scheduled.

Requirements

  • High school diploma or equivalent from an accredited body.
  • Current certificate of cardiopulmonary resuscitation training.
  • Phlebotomy experience.
  • Experience working in a community health setting.
  • Completion of a certified or registered medical assistant program recognized by the American Heart Association or American Red Cross.
  • Graduate of a certified Medical Assistant program (CMA credential).

Nice To Haves

  • Skill in verbal communication, prioritizing, and organizing work, including maintaining an organized alphabetized filing system.
  • General working knowledge of PCs, Excel, Microsoft Word for Windows, OASIS, and EPIC.
  • Computerized appointment-scheduling experience.
  • Ability to handle stress in a fast-paced environment.
  • Skill in handling sensitive public contacts with discretion, tact, and courtesy when dealing with patients, coworkers, and physicians.
  • Physical ability to perform stocking, lifting, and transporting supplies and instruments.

Responsibilities

  • Coordinate population-health care needs for patients and potential patients in the community across the care continuum.
  • Act as a clinical liaison across medical services, clinical departments, and locations.
  • Assess clinical, emotional, spiritual, psychosocial, financial, and other patient needs.
  • Evaluate and manage patient care gaps and assist with integrating care across departments to address them.
  • Know and practice the University of Chicago Medical Center’s Pride Values and Patient Centered Care Definition and Principles.
  • Perform assigned direct patient-care duties within the scope of Nursing policies and procedures.
  • Implement and document patient and family education as delegated by an RN or physician.
  • Obtain and record vital signs.
  • Perform patient-population-specific tests, including pregnancy tests, urinalysis, and hemocults.
  • Document patient care according to hospital policies and procedures.
  • Perform phlebotomy services.
  • Assist with specimen collection, labeling, and logging in compliance with hospital standards.
  • Perform other duties as assigned.
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