Medical Assistant - Prosano Care Center Chander/Gilbert area

Blue Cross Blue Shield of Arizona•Phoenix, AZ

3d•Onsite

About The Position

The Medical Assistant will be a key contributor to our first-class care team at Prosano Health Solutions. The Medical Assistant will have end-to-end responsibility for the direct patient care experience. This role is core to partnering with the care team in supporting patients in their journey toward their best health. This position has an emphasis on customer/patient care excellence, privacy, compliance, and serving in a dynamic health setting. Prosano Health Solutions, in partnership with Blue Cross Blue Shield of Arizona, has launched an Advanced Primary Care model with a clear mission: To Inspire Health and Make it Easy. Our goal is to deliver affordable, convenient, and personalized care to the communities we serve. Our Advanced Primary Care model is focused on providing a signature patient experience which will raise the bar in both the delivery of care, and by ensuring health equity is top of mind. And, in every market we serve, we assure that a customized, high-value system of care is available for our members. Together, we will set the standard for how healthcare can and should be delivered in our State. We are growing our team. The team will include people who share our passion and deep commitment to taking the primary care experience to a new level. Our team is unified in providing not only comprehensive care, but a truly exceptional patient experience, leaving our patients with the lasting impression of trust and compassion. We realize we can do great things by working together and adapting processes to provide the best possible care for people. Together, we will improve the health within our communities and make a difference in people’s lives.

Requirements

1 year of experience in a medical office environment
High school diploma or GED
Completed a medical assistant certification program
An Active Arizona fingerprint clearance card
Have a medical assistant certification or complete a medical assistant certification program and obtain a medical assistant registration or certification within one year of hire.
Have a Basic Life Saving (BLS) certification at time of hire
Completion of N95 Mask Fit Testing within 30 days of hire
Completion of all required vaccinations to work in clinic before clinic start date
Electronic Medical Records experience
Ensure patient confidentiality and adhere to HIPAA guidelines
Understanding of Quality Compliance
Strong Infection Control practice
Understanding of Medical Terminology
Phlebotomy experience with venipuncture and processing labs under CLIA waived practices
Excellent interpersonal skills to include maintaining courteous, friendly, and effective communication with patients, team members and external parties
Strong communication skills using multiple modalities (virtual and in-person)
Strong collaboration skills
Empathy and advocacy
Exceptional organizational skills and detail oriented

Nice To Haves

3 years of experience in a medical office environment
An Active Arizona Driver’s license with acceptable driving record and reliable transportation

Responsibilities

Establish a strong rapport with the patient, to include delivering an exceptional patient care experience.
Prepare patients for their visit to include communicating details around their scheduled visit, explaining all relevant information clearly, taking vitals, and completing updates to patient records as required.
Prepare equipment and examination rooms, and ensure clean instruments are available for the daily care center operations.
Operate and maintain medical equipment ensuring proper sterilization and cleanliness.
Assist provider with medical treatments, procedures, exams, and diagnostic tests.
Manage inventory of medical supplies and equip exam rooms with appropriate supplies.
Administer medication and injections as directed by Primary Care Provider (PCP).
Answer phones, handle correspondence and perform all necessary functions aligned to operational workflows.
Provide cross collaboration for multi-care center support.
Perform all other duties as assigned.