Medical Assistant (MA) - Journey Recovery Center

SEP Summit Medical Group•Covington, KY

1d•Onsite

About The Position

The Medical Assistant (MA) at Journey Recovery Center reports to the Practice Manager or Team Leader and provides essential clinical support to physicians and mid-level providers. This role involves instructing patients as directed by providers, ensuring compliance with OSHA/CLIA and HIPAA regulations, and performing duties vital to business operations. The position offers a regular schedule with no nights, holidays, or weekends, along with paid time off, medical, dental, and vision insurance, and a 403b with a matching contribution. There are also opportunities for career growth within the organization.

Requirements

Minimum: High School Diploma/G.E.D.
Knowledge of Excel, Word, Outlook and PowerPoint
MUST have one of the following: 1 year MA, CNA, PCA, STNA, or SEH Clinical Care Tech experience.
Completion of MA Program including hands-on MA externship.
Completion of SEP Internship.
Completion of EMT certification.
Degree in Health or Biological Sciences inclusive of hands-on clinical patient care activities such as Athletic Trainer

Nice To Haves

Preferred: An approved credential, such as the CCMA, CMA, RMA, ARMA or EMT

Responsibilities

Escort patients to exam rooms, interview patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patients’ chart.
Document the appropriate patient history in patients’ chart.
Provide clear direction to the patient, address patient concerns about the exam and document appropriately in-patient chart.
Prepare the patient for the exam.
Assist the provider(s) during the examination.
Perform nursing procedures under the supervision of the providers.
Provide instructions to patient under direction of the provider(s).
Collecting/preparing laboratory specimens and performing basic laboratory tests.
Preparing and administering medications as directed by the provider.
Ensure all information is complete and accurate in-patient chart.
Ensure completion of all forms vital to the revenue cycle (i.e. verification/clarification of orders, waivers for non-covered services, encounter form).
Maintain adequate level of supplies in exam rooms and workstation.
Clean and disinfect exam rooms.
Perform cleaning, maintenance, and/or sterilization of equipment and instruments.
Report malfunction of equipment to appropriate supervisor.
OSHA, CLIA and HIPAA compliance.
Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.).
Assist with completion of patient requests.
Take telephone messages and provide feedback and answers to patient/provider/pharmacy calls.
Triage and process messages from patients and front office staff to providers.
Completion of referral process/outpatient test scheduling, and precertification.
Timely and accurate filing/distribution of all patient information.
Interact with Central Billing Office as needed to resolve patient issues.
If working as a scribe, will follow guidelines for scribing as described in the Scribe policy.
Other duties as assigned by the Clinical Coordinator or Practice Manager.
Obtaining vital signs (manual blood pressure, pulse, respirations, temperature).
Assisting providers with exams and procedures.
Administering injections and immunizations.
Performing EKG and other essential laboratory procedures.
Collecting patient samples (fingerstick, throat/nose swabs, urine).
Answer and triage patient phone calls and questions.