Medical Assistant

Marin Community Clinics•San Rafael, CA

12d•Onsite

About The Position

Marin Community Clinics is a multi-clinic network providing integrated primary care, dental, behavioral, specialty, and referral services to nearly 40,000 people annually in Marin County. Its mission is to promote health and wellness through excellent, compassionate care for all. The Medical Assistant performs a wide range of clinic duties, primarily assisting with patient examinations and treatment under the direction of a Physician, Physician Assistant, and/or Family Nurse Practitioner. The position involves direct patient contact and close collaboration with the Care Team. The Medical Assistant reports to the Medical Assistant Supervisor.

Requirements

High school diploma or equivalent.
Certification from an accredited Medical Assistant educational program.
Current BLS certification from an accredited organization.
Bilingual Spanish/English language skills are required.
Excellent interpersonal skills and the ability to communicate clearly and courteously with patients and others.
Strong written and verbal English skills.
Knowledge of patient care and examination procedures.
Understanding of medical practices, administrative processes, and organizational policies.
Demonstrated computer skills and experience with MS Office.
Ability to multitask in a fast-paced community clinic environment.
Strong time management skills and attention to detail.
Ability to work in a team environment.
Physical ability to stand and walk for prolonged periods, sit at a desk and work on a computer for prolonged periods, lift up to 25 pounds at times, move medical equipment, perform fine motor hand movements typical of standard medical procedures, and read charts, graphs, and medical equipment readings.
Ability to occasionally work outdoors and in inclement weather.

Nice To Haves

Completion of an externship program before graduating from a Medical Assistant program.
A minimum of 0–6 months of Medical Assistant work experience after graduating from a Medical Assistant program is preferred.
Prior experience working with underserved communities in a community health clinic environment is highly desirable.
Prior experience with electronic health records such as EPIC, OCHIN, or NextGen.
Flexibility or availability in schedules and shifts.

Responsibilities

Escort patients to exam rooms, interview them to obtain medical information, and measure vital signs, including pulse, temperature, height, and weight.
Provide courteous service, empathy, and cultural sensitivity throughout patient encounters.
Administer patient screeners and follow care guidelines, including those involving sensitive topics.
Accurately and promptly record information in the Electronic Health Record (EHR).
Prepare, clean, and maintain examination rooms; clean and sterilize instruments in accordance with department policy and OSHA guidelines.
Upload ultrasounds, patient photos, and screening questionnaires to the EHR.
Complete inbox tasks assigned by providers or other Care Team members for follow-up.
Arrange and coordinate provider-patient video visits using a telehealth platform and troubleshoot technical issues with patients.
Monitor medication supplies and expiration dates, and keep examination rooms stocked.
Operate EKG and other equipment to administer routine CLIA-waived diagnostic tests, and contact medical facilities or departments to schedule tests when needed.
Give injections or treatments and perform routine laboratory tests.
Follow policies and procedures, including OSHA universal precautions and Bloodborne Pathogens and Hazardous Materials standards.
Participate in and follow Care Team processes and procedures, and demonstrate the organization’s mission and values in job performance.
Maintain confidentiality in accordance with department policy and HIPAA guidelines.
Attend required meetings, training, and educational programs.
Perform administrative duties, including checking eligibility, verifying demographics, helping patients complete paperwork, and scheduling follow-up appointments.
Help manage provider schedules and patient flow, and provide updates about wait times.
Perform other related work as assigned.