Medical Assistant

AIDS Healthcare Foundation•Philadelphia, PA

11d

About The Position

A Client Care Specialist 2 (CCS2) contributes to AHF’s commitment to excellent patient care and operational efficiency. The position supports a combined healthcare and wellness center and helps provide patients with a positive experience and a high standard of care. CCS2s transition among clinical, HIV/STD testing, administrative, and front office functions, while supporting patient retention and adapting to a dynamic environment. The CCS2 works as part of a close-knit team and collaborates with other employees and departments. Through cross-functional rotations, the employee develops experience across healthcare and wellness center functions and helps uphold AHF’s mission and core values. AHF is a collaborative organization in which staff are accountable to multiple leaders. AIDS Healthcare Foundation was founded in 1987 and is the nation’s largest specialized provider of HIV/AIDS medical care. Its mission is to provide cutting-edge medicine and advocacy regardless of ability to pay. AHF provides access to HIV treatments through its healthcare centers, pharmacies, health plan, research, and other activities. The organization’s core values are patient-centered care, valuing employees, respect for diversity, nimbleness, and fighting for what’s right. AHF offers comprehensive benefits intended to support employees’ physical, financial, spiritual, and professional health.

Requirements

Medical Assistant diploma or certification.
Valid CPR certification from an American Heart Association-recognized vendor.

Responsibilities

Perform medical assistant clinical functions, including phlebotomy.
Conduct HIV/STD testing.
Perform administrative duties, including front office work.
Process patient referrals.
Identify and verify insurance coverage.
Participate in cross-functional rotations and transition among clinical, testing, administrative, and front office functions.
Collaborate with AHF employees and departments to meet patient needs and support a positive patient experience.
Uphold AHF’s mission and core values while supporting patient care, patient retention, and operational efficiency.