Medical Assistant

Hometown Urgent Care•Lancaster, OH

About The Position

At Hometown Urgent Care, Medical Assistants support healthcare delivery by assisting healthcare professionals with clinical and administrative tasks. The role contributes to patient safety, welfare, comfort, and quality of care in a supportive environment. Responsibilities include collecting patient histories and vital signs; performing screenings and point-of-care tests; collecting laboratory samples; administering injections; dispensing and documenting medications and treatments; assisting providers with examinations and procedures; and conducting occupational medicine testing. The Medical Assistant also handles patient records, referrals, callbacks, education, registration, scheduling, equipment and supply maintenance, sterilization, and tasks that support patient flow. The position may require travel to care centers within a designated region and training other team members. Additional job responsibilities may be assigned.

Requirements

  • Basic computer skills, including use of Electronic Medical Records (EMR).
  • Ability to function independently without close supervision and consistently exercise discretion and sound clinical and professional judgment.
  • Ability to complete and maintain CPR certification.

Nice To Haves

  • 1–2 years of previous experience working in a physician practice or clinic setting.

Responsibilities

  • Take patient histories and obtain vital signs.
  • Perform basic testing and screenings, including vision and audio testing, urine drug screens, breath alcohol testing, EKGs, and pulmonary function testing.
  • Perform phlebotomy and collect laboratory samples.
  • Complete paperwork and computer work for tests ordered on blood, urine, tissue, and culture samples.
  • Administer subcutaneous, intradermal, and intramuscular injections and complete procedure paperwork according to policy.
  • Perform point-of-care testing, including strep, mono, glucose, influenza, urine pregnancy, and urinalysis tests.
  • Dispense and document medications and other treatment modalities.
  • Maintain sterile technique; clean and sterilize instruments; and properly use the autoclave.
  • Schedule and coordinate records for ancillary patient care.
  • Assist providers with examinations and testing, including pelvic exams, eye and ear irrigations, incision and drainage, and splinting or Ortho-Glass preparation.
  • Perform occupational medicine testing, including urine drug screens, breath alcohol testing, audiograms, and DOT physicals.
  • Maintain confidentiality of patient information and protect patients' rights.
  • Ensure equipment is working and report malfunctions to the manager.
  • Log laboratory procedures and process related paperwork using computer equipment.
  • Conduct patient callbacks, schedule physician and specialist referrals, address pharmacy issues, and provide patient education.
  • Maintain examination rooms, sterilize equipment, and stock medical supplies.
  • Perform duties that support good patient flow.
  • Explain accepted and out-of-network insurance and pricing to patients; collect and record payments; and complete registration screens in a timely manner.
  • Travel to care centers within the designated region.
  • Clean and stock the site with other team members.
  • Train other team members.
  • Perform additional job responsibilities as assigned.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance
  • Complimentary visits to Hometown Urgent Care for employees and their spouse or domestic partner and children during employment
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