Medical Assistant

CenterWell•The Villages, FL

8d•$43,000 - $56,200•Onsite

About The Position

The Medical Assistant performs clinical and administrative duties in a medical practice, assisting physicians with patient care and handling clerical, environmental, and organizational tasks. The role provides patients with information to help them use and benefit from clinical services. This is an onsite, patient-facing position in The Villages, Florida, reporting to a Supervisor, Center Administration. The role is part of Humana’s Tuberculosis screening program, and selected candidates must undergo TB screening. The Medical Assistant supports patient intake and clinical visits, assists clinicians with treatments and procedures, documents care, maintains equipment and supplies, and contributes to quality initiatives and clinical process improvement. The position is scheduled for 40 hours per week.

Requirements

At least 1 year of experience working as a Medical Assistant in a clinic setting.
CPR/BLS Healthcare Provider Certification within 90 days of employment.
Maintain a current license, certification, or registration, as applicable.
Complete required continuing education units for licensure or certification.
Maintain current BLS certification.
Complete and sign assigned EMR and clinical competencies.
Undergo TB screening if selected for this patient-facing role.

Nice To Haves

Active and unrestricted Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential.
Proficiency with Athena.
Phlebotomy experience.
Background in value-based healthcare and/or primary care settings.

Responsibilities

Process incoming and outgoing calls and messages.
Perform patient intake and obtain information needed to file and update patient records.
Ensure consents are reviewed and completed by the clinician.
Prepare for patient encounters, including identifying open care gaps.
Communicate effectively and professionally with patients, family members, visitors, and colleagues.
Gather patient data through interviews and observation.
Assist clinicians during medical treatments, examinations, and procedures.
Prepare patients for examination; obtain and document vital signs, health history, and medication reconciliation.
Perform duties and skills consistent with a trained certified or registered medical assistant.
Prepare and sanitize equipment, examination rooms, and instruments.
Manage medical supply inventory and equip examination rooms appropriately.
Participate in quality initiatives, goal attainment, and clinical process improvement activities.
Provide routine treatments and administer approved medication per clinician order and within scope.
Document patient data, treatments, procedures, and patient education according to organizational policies.
Act as a liaison for patients to schedule appointments and provide information about testing and clinician consultations.
Maintain compliance with policies and procedures and demonstrate competency in assigned tasks and skills.
Precept students and new employees.
Participate in annual clinical checkoffs for new and annual trainings.
Help revise and implement two clinical workflows or procedures using current evidence-based practice literature or research.
Complete at least four educational sessions and 24 CEUs annually.