Medical Assistant

GoHealth Urgent Care - UCSF Health•Smithtown, NY

12d

About The Position

The Medical Assistant assists with patient examinations and treatment under the direction of an urgent care provider. The role also manages check-in and registration, interviews patients, measures and records vital signs, and maintains patient chart information. The Medical Assistant may draw and collect blood samples and prepare specimens for laboratory analysis, and prepares treatment rooms for examinations. The position is with Northwell-GoHealth Urgent Care, which operates urgent care centers across the NYC, Long Island, and Westchester regions. The hourly rate is $18.50–$27.25, with monthly incentive pay based on performance metrics.

Requirements

High school diploma required.
Basic Life Support (BLS) certification required at the time of hire, obtained through the American Red Cross or American Heart Association.
Basic medical assistant duties.
Ability to type quickly and basic computer knowledge.
Proficiency in Microsoft Word and Excel.
Detail-oriented, able to rely on experience and judgment to perform a variety of tasks, participate on a team, and accomplish goals.
Exceptional written and verbal communication skills.
Ability to interact with and treat all persons fairly, respectfully, and sensitively to cultural and social differences.

Nice To Haves

Graduate of a medical assisting program.
Phlebotomy experience.
EKG experience.
Medical Assistant experience.
Front Desk experience.

Responsibilities

Conduct patient registration, secure required paperwork and insurance documentation, and verify insurance and patient eligibility.
Process co-pays and schedule patient appointments for the assigned center.
Coordinate provider referrals to assigned specialists.
Answer patient questions about their care and keep patients informed of their status.
Inform technical staff about patient flow.
Prepare patients for examination by verifying patient information, recording medical history, and confirming the purpose of the visit.
Perform preliminary physical tests and obtain vital signs, escalating critical cases to a provider as needed.
Conduct point-of-care tests as needed, including flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to the provider.
Stock supplies and maintain exam rooms, the front desk, and reception area; ensure providers have needed medical supplies.
Complete order sheets to maintain supply inventory levels and regularly check expiration dates on supplies.
Maintain medical records and scan charts to patient files.
Answer phone calls and collect and sort daily incoming and outgoing postal correspondence.
Keep the reception area well maintained.
Conduct courtesy follow-up calls to patients.
Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
Follow operating instructions to perform and document daily equipment controls and calibration; maintain equipment quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
Perform other duties as assigned.
Assist in examination and treatment of patients under the direction of an urgent care provider.
Interview patients, measure vital signs, and record information on patient charts.
Draw and collect blood samples and prepare specimens for laboratory analysis when required.
Prepare treatment rooms for patient examinations.