Medical Assistant

CVS Health•Commerce City, CO

About The Position

Oak Street Health is a community-based healthcare company delivering integrated primary care and wellness services to adults on Medicare, particularly in medically underserved communities. Medical Assistants are key members of team-based care teams, working collaboratively to provide high-touch patient care and coordinate care across the healthcare system. The role requires flexibility, energy, attention to detail, and problem-solving, as well as the ability to build relationships with patients. Medical Assistants greet and room patients, assist providers during appointments, and support routine assessment and diagnostic testing. This is a float role across various Oak Street Health locations.

Requirements

  • At least 3 years of experience in a Medical Assistant role.
  • CPR certification.
  • Medical Assistant certification or registration; more than 5 years of applicable, consecutive Medical Assistant experience may substitute for this requirement.
  • Experience and proficiency with electronic medical records (EMR).
  • Strong communication skills and a customer service orientation.
  • Problem-solving skills, accountability, and a flexible, positive attitude.
  • U.S. work authorization.
  • Embodies Oak Street Health's “Oaky” values: radiating positive energy, assuming good intentions, creating an unmatched patient experience, driving clinical excellence, taking ownership and delivering results, and being scrappy.

Nice To Haves

  • At least 2 years of experience working with geriatric patients.
  • Phlebotomy Technician Certification.
  • Fluency in Spanish, Polish, Russian, or another language spoken by people in the communities served, where necessary and indicated in the job title.

Responsibilities

  • Room patients promptly and help providers maintain their schedules.
  • Deliver an exceptional patient experience and prepare patients for provider visits.
  • Obtain vital signs and chief complaints, and review medications.
  • Perform patient screenings according to protocols.
  • Order supplies and stock exam rooms.
  • Conduct routine quality control checks, including infection control measures, equipment quality checks, and checks for expired medications and supplies.
  • Keep exam rooms clean, safe, and ready for patient visits.
  • Provide telephonic patient support under the direction of an RN, provider, and/or protocol.
  • Under the direction of an RN or provider, provide appropriate medical assistant visits, including vaccinations and procedures such as ABI, spirometry, and EKGs.
  • Perform waived laboratory testing.
  • Schedule diagnostic testing.
  • Apply or assist with the application of durable medical equipment.
  • Participate in care team meetings to discuss patient care and clinic operations.
  • Perform other duties as assigned.

Benefits

  • Paid vacation and sick time.
  • Generous 401(k) match with immediate vesting.
  • Medical, dental, and vision coverage.
  • Paid time off.
  • Retirement savings options.
  • Wellness programs and other resources, based on eligibility.
  • Eligibility for a CVS Health bonus, commission, or short-term incentive program.
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