Medical Assistant - $3,000 sign-on bonus!

Martin's Point Health Care•Portsmouth, NH
•Onsite

About The Position

Join Martin's Point Health Care, an innovative, not-for-profit health care organization dedicated to transforming the health care system and creating a healthier community. We foster a culture of trust and respect, emphasizing self-care, continuous learning, mutual support, and enjoyment. Martin's Point has been recognized as a "Great Place to Work" since 2015. This Clinical Support staff role involves collaborating with the care team to provide exceptional service to patients and staff. Key functions include enhancing patient relationships, pre-planning for visits, managing office workflows and patient access, assisting providers with patient care and documentation, and coordinating patient health management activities. Day-to-day clinical direction is provided by on-site RN Clinical Operations Leads, Clinical Managers, or Clinical Quality Specialists.

Requirements

  • High School diploma or equivalent
  • For Clinical Support I: Must hold a current MA certification by AAMA, AMT, NHA or NCCT and retain active certification for duration of employment.
  • For Clinical Support II: Completion of Licensed Practical Nurse program and an active, unrestricted LPN license required.
  • Basic Life Support (BLS) certification is required.
  • Related experience in a physician's office, medical setting or outpatient clinic required.
  • Demonstrated ability to identify necessary equipment and materials for patient visits.
  • Demonstrated ability to room patients in accordance with established protocol and visit purpose.
  • Demonstrated ability to obtain and record vital signs.
  • Demonstrated ability to prepare and conduct EKGs, PFTs, eye and auditory screening, and ear lavage.
  • Demonstrated ability to assist patient with peak flow.
  • Demonstrated ability to prepare patient health information via electronic records.
  • Demonstrated ability to schedule patient appointments.
  • Demonstrated ability to perform proper preparation of lab specimens.
  • Demonstrated ability to perform and document immunizations and injections.
  • Demonstrated ability to administer allergy shots; assess patient response (with or without provider direction depending on license) and document.
  • Demonstrated ability to perform prescription refill per protocols.
  • Demonstrated ability to report lab results per protocol.

Nice To Haves

  • Completion of a two year accredited Medical Assistant Program/Associate Degree is preferred.

Responsibilities

  • Facilitates patient-centered visits by ensuring proper screening, documentation, and testing.
  • Ensures all consults and charts are scanned, downloaded, and communicated in preparation for patient contact.
  • Assists in Health Matrix and other population health management functions with provider supervision.
  • Coordinates and manages provider's desktop activity, including lab result reporting, phone calls, order entry, RX processing, and outreach efforts.
  • Triages patients as directed by protocols.
  • Performs direct patient care services in accordance with clinical protocols in a patient-centered manner.
  • Ensures provider schedule meets patient needs.
  • Participates in daily huddles and team meetings to improve workflows and patient outcomes.
  • Performs and documents necessary ancillary tests such as EKGs, PFTs, Peak Flow Rates, Rapid Strep, HCG’s, Glucose Checks, INR’s, and H. Pylori Testing.
  • May perform various waived lab tests as ordered by a provider.
  • Performs and documents lab specimen collection/processing, eye screening, and audiology screening.
  • May administer immunizations, allergy shots, and medications in accordance with protocols and scope of practice.
  • Ensures exam rooms are prepared for patient visits, including equipment operability, supply inventory, and cleanliness.
  • Ensures patient care equipment operates in accordance with quality standards.
  • Provides patient education to support patient visits and ongoing care.
  • Assists with the orientation and training of new staff members.
  • Maintains clinical/technical skills and knowledge through ongoing development and continuing education.

Benefits

  • medical
  • dental
  • vision
  • retirement savings with employer contributions
  • paid time off
  • volunteer time off
  • pie day
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