Medical Assistant (MA5705 - Allergy Institute)

CommuniCare Health Center JobsShavano Park, TX
Hybrid

About The Position

Under general supervision, performs both front office and back office duties, including related support services. This role assists with the day-to-day operations of the front and back office, ensuring all medical assistant tasks are completed efficiently. It involves coordinating referrals, patient communication, administering injections, assisting with non-invasive procedures like EKGs and vision/hearing screenings, and assisting with medical examinations within the scope of practice. The position requires obtaining patient medical history and vital signs, ensuring compliance with regulatory agencies, and preparing for audits. Responsibilities also include maintaining medical supply inventory, registering patients, updating information, verifying insurance, preparing end-of-day reports, and preparing for the next day's clinic by identifying appointment types and chart preparation. The role emphasizes exceptional customer service and may involve travel to other clinic sites.

Requirements

  • High school diploma or equivalent required
  • Minimum one (1) year experience as a Medical Assistant and/or a Medical Assistant Diploma and/or a Medical Assistant Certification
  • Knowledgeable of personal computers
  • Certified in Basic Life Support (BLS), American Heart Association
  • Ability to travel to other clinic sites as needed

Nice To Haves

  • Experience with EMR/EHR preferred
  • Experience in a primary health care setting preferred

Responsibilities

  • Assists with the day-to-day operations of the front and back office.
  • Ensures that all medical assistant tasks and duties are completed in a timely and efficient manner.
  • Assists in the coordination of referrals and patient communication.
  • Administers injections and assists with non-invasive and direct patient care procedures, such as EKGs, vision and hearing screenings, and waive testing.
  • Assists with medical examinations as specified and within the medical assistant scope of practice.
  • Obtains patient medical history and vital signs.
  • Ensures that all quality metrics are completed and documented in compliance with the centers regulatory and accreditation agencies.
  • Participates and prepares for Center internal/external audits.
  • Ability to perform medical assistant duties in all areas.
  • Maintains inventory of medical supplies, immunization and operating supplies.
  • Ensures that all equipment is calibrated, charged, and cleaned.
  • Maintains and stocks required medical supplies in exam rooms.
  • Registers patients to include, updating patient information, data entry of demographics, and any other required information as described by policy.
  • Verifies and activates appropriate patient insurance plans as needed.
  • Ensures accurate posting of encounter data and posts to appropriate funding/insurance plans.
  • Completes end of day reconciliation reports.
  • Ensures that cash collected reconciles with system cash report and ensures that cash is secured and deposited into safe at end of day.
  • Prepares for next day clinic by identifying appointment types and chart preparation.
  • Updates proof of income, pre-registers patients, and screens patients for program eligibility.
  • Provides exceptional customer service internally and externally.
  • Greets each customer with appropriate introduction.
  • Addresses concerns prior to end of interaction.
  • Assists with other departments as appropriate.
  • Performs other related duties as assigned.
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