Medical Assistant

CenterWell•Tampa, FL

14d•$43,000 - $56,200•Remote

About The Position

The Medical Assistant is the first contact for patient care and handles administrative responsibilities in addition to patient care. The role performs varied activities and moderately complex administrative, operational, and customer support assignments, typically on a semi-routine basis. In the virtual care setting, the Medical Assistant conducts patient intake, gathers relevant medical information, answers patient questions, and connects patients with providers during telehealth visits. The role works with cardiology providers to facilitate patient-provider communication, support continuity of care, and provide a seamless virtual visit experience.

Requirements

Successful completion of a Medical Assistant school or training program, or certification/registration as a Medical Assistant, or at least 5 years of experience with Provider approval.
High school diploma or equivalent.
CPR certification.
Experience coordinating virtual patient appointments and telehealth visits.
Must participate in tuberculosis (TB) screening if selected, as the role is patient-facing.

Nice To Haves

Medical Assistant certification or registration is required for candidates in Arizona, Indiana, and South Carolina.
Administrative experience.
At least 1 year of Medical Assistant experience.
Value-based care experience, including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience.
Bilingual proficiency in English and Spanish.

Responsibilities

Serve as the first contact for patient care.
Conduct patient intake and gather relevant medical information.
Answer patient questions and connect patients with providers during telehealth visits.
Coordinate virtual patient appointments and telehealth visits.
Work with cardiology providers to facilitate patient-provider communication and continuity of care.
Perform administrative, operational, and customer support activities.